Manager, Community Based Programs

At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations , we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program , telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics. Location: Voorhees - 100 Bowman Drive Remote Type: Hybrid Employment Type: Employee Employment Classification: Regular Time Type: Part time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 14 Additional Locations: Job Information: This position is associated with the Rural Health Pharmacology grant. The position ends 10/31/26. Job Summary : The Manager Community Based Programs works to bridge the gap in addressing the social determinants of health in Virtua’s patient community. In collaboration with leadership manages and coordinates administrative and clinical services for patients and community members participating in Virtua community-based programs. Assists in setting the tone and atmosphere of the program, creating a positive work environment. Promotes Virtua mission, vision, programmatic goals and philosophy. Position Responsibilities: Provides day to day oversight and supervision to assigned areas to ensure highly functional business systems and quality patient care and/or consumer experiences. Ensures optimal access and customer satisfaction. Identifies opportunities to increase referral volume and services while controlling expenses. In collaboration with key stakeholders takes appropriate action to foster improvement for operations and outreach. Oversees the day-to-day operations including but not limited to scheduling, outreach, daily cash reconciliation, vendor orders, data and metric analysis of chronic disease indicators and other related tasks. Ensures adherence to all policies and procedures. Provide written and oral reports, data analysis and recommendations to leadership to improve operations, practices and impact of programs. Monitor key metrics and implement plans for improvement and operational goals. Responsible for routinely reviewing workflows and policies and procedures and makes recommendations to ensure continued compliance with current regulations. Monitors and analyzes utilization and adjustments and clinical schedule flow, electronic medical records and referral patterns where applicable. Functions as the point of contact for vendors, clients, and community partners. Responsible for education and outreach within the local communities to raise awareness of Virtua’s community health initiatives and developing and maintaining strong working relationships. Position Qualifications Required : Required Experience: Minimum 3 years community outreach experience. Demonstrated interest in local agriculture, food, community, social justice, public health and/or local economies and be motivated by the mission of eliminating hunger and creating sustainable programs and policies to address the root causes of food insecurities as required by program. Able to work independently and interdependently with other staff and volunteers. Must display ease and comfort with people of different backgrounds, abilities, opinions and perceptions and demonstrate the ability to treat all people with equity and respect. Some ability to communicate in Spanish as well as English a plus. Must be competent in social media. Required Education: Bachelor’s degree required. Training / Certification / Licensure: Valid driver’s license required. First Aid certification preferred. SERV Safe certification preferred for food access programs. A Culture of WE Expectations of our colleagues: Patient and Consumer Centric Open Communication Purposeful Leadership Continuous Learning and Innovation Inclusive Teamwork Caring with Accountability Annual Salary: $70,935 - $110,268 The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data. This position is eligible to participate in one of Virtua’s annual incentive compensation plan (AICP). The amount is subject to the terms and conditions of the plan document. Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. For more benefits information click here .