Manager, Donor Recruitment Training

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

Salary: $75,150.40 to $110,208.80

Salary is commensurate with a candidate's experience, qualifications, skills, and geographic location.

As a Donor Recruitment Training Manager, your impact is vital. You will lead training and enablement programs that support the Donor Recruitment function across the enterprise. In this role, you will drive learning strategies, onboarding, operational readiness, and performance development initiatives that strengthen workforce capability and support consistent execution. Partnering with field and organizational leaders, you will help improve employee performance, donor recruitment effectiveness, and operational results.

Under limited direction, you will lead the strategy, development, delivery, and continuous improvement of training programs that support the Donor Recruitment function. The ideal candidate brings experience in learning and development, sales enablement, and change management, along with strong leadership, communication, and project management skills. Success in this role requires building partnerships, influencing stakeholders, and delivering learning solutions that drive performance and results.

What to Expect:

Schedule: M-F 8-5 pm with the ability to travel (up to 25%)

Our total rewards package will support you, your family, and your future with:

• Comprehensive medical, dental, and vision coverage

• 401(k) retirement savings with 5% company match
• Tuition assistance and professional development opportunities
• Employee assistance and wellness resources
• A commitment to work-life balance through generous paid time off, paid holidays, and wellness-focused benefits
• Health savings and flexible spending accounts
• Employee recognition and service award programs
• Discounted event tickets, gym memberships, Hinge Health support, and exclusive employee offers

As a Donor Recruitment Training Manager you will:

• Performs all assigned duties in compliance with internal SOPs and external regulations.
• Brings compliance issues to the attention of management
• Develops donor recruitment training for the enterprise, including the facilitation and deployment of new hire training within the donor recruitment function. Leads and supports training initiatives for blood drive coordinators.
• Maintains and facilitates standardized job training (SJT), ongoing training and competency verification for donor recruitment colleagues at all levels within the organization.
• Oversees the delivery of training curricula, establishing program goals and performance measures. Prepares for and addresses varied learning styles and accommodates a geographically dispersed workforce.
• Serves as a subject matter expert on donor recruitment (DR) systems and processes. Facilitates training of those systems ensuring competency among users.
• Analyzes and evaluates the effectiveness of training programs. Communicates outcomes with donor recruitment leadership and identifies additional opportunities.
• Implements, changes and improvements as needed.
• Partners with Donor Recruitment leadership and field teams to drive consistent implementation, adoption, and sustainment of training programs, operational updates, and best practices across all regions. Translates business initiatives and process changes into effective learning, communication, and operational readiness solutions that support successful field execution.
• Leads the learning and readiness components of organizational change initiatives by integrating training and communication strategies into operational rollouts, technology implementations, process enhancements, and business transformations to ensure workforce readiness and successful adoption.
• Develops and executes strategic learning and capability-building plans that align donor recruitment training initiatives with organizational objectives, workforce needs, and operational priorities.
• Performs all other duties, at the discretion of management, as assigned

Requirements

• Bachelor's degree or equivalent combination of education and experience required.
• Five years of progressively responsible experience in training, learning and development, donor recruitment, sales enablement, or a related field required.
• To include:

One year developing and conducting training programs required.

Two years supervisory experience preferred.

Please note: Vitalant does not currently hire individuals who reside in the following states — Alabama, Alaska, Delaware, Hawaii, Kansas, Maine, Massachusetts, Nebraska, Oklahoma, Rhode Island, and Vermont.

Location:

Vitalant Remote Work
Phoenix, AZ 85007

Job Category:

Sales / Community Outreach

Contact Information: careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.

About Us

Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned reserach. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. and host approximately 60,000 blood drives annually.

Vitalant is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send us an email to Careers@vitalant.org to let us know the nature of your request.