Fairness feels good
Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.
Lead financial excellence for an organisation making a difference
At AFCA, our purpose is simple but powerful: helping consumers and small businesses achieve fair outcomes when things go wrong with financial firms.
We're seeking an experienced and commercially minded Manager, Financial Accounting to lead our financial accounting function and play a critical role in ensuring the financial integrity, compliance, and sustainability of our organisation.
Reporting to the Head of Finance, you'll lead a high-performing team responsible for delivering accurate and timely financial reporting, statutory compliance, month and year-end processes, taxation obligations, and financial governance. You'll also act as a trusted technical accounting advisor, partnering with leaders across the business to support sound decision-making and drive continuous improvement.
This is a unique opportunity to join an organisation with real purpose while influencing the future direction of our finance function.
What you'll be doing
As Manager, Financial Accounting, you will:
- Lead AFCA's month-end and year-end close processes, ensuring accurate and timely financial reporting.
- Oversee statutory compliance obligations, including BAS and regulatory reporting.
- Manage the general ledger, balance sheet reconciliations, fixed assets, provisions, and cashflow reporting.
- Prepare insightful management, executive, and Board reporting, including variance analysis and commentary.
- Partner with leaders across the organisation to provide accurate financial information and support strategic decision-making.
- Lead and develop the Finance Operations team, fostering a culture of accountability, collaboration, and continuous improvement.
- Support budgeting, forecasting, and long-term financial planning activities.
- Act as a key technical accounting subject matter expert, ensuring compliance with accounting standards and regulatory requirements.
- Partner with external auditors and key stakeholders to deliver successful audit outcomes.
- Contribute to finance transformation initiatives and future-state process improvements.
About you
You'll be an experienced financial accounting leader who combines strong technical expertise with exceptional stakeholder management skills.
You'll bring:
- CA or CPA qualifications and relevant tertiary qualifications in Accounting, Finance, or a related discipline.
- Extensive experience in senior financial accounting roles, ideally gained within a Big 4 environment or a complex corporate organisation.
- Strong knowledge of Australian Accounting Standards, financial reporting, taxation, and compliance requirements.
- Experience leading financial close processes, statutory reporting, and audit management.
- Proven leadership capability with experience building, coaching, and developing teams.
- Advanced analytical and problem-solving skills, with outstanding attention to detail.
- Experience using large ERP systems such as Microsoft Dynamics 365, SAP, or Oracle.
- The ability to translate complex financial information into meaningful business insights for a broad range of stakeholders.
- A continuous improvement mindset and passion for driving better ways of working
- Gold AWEI Accreditation 2025 – Recognised for LGBTQ+ workplace inclusion.
- Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.
- Hybrid working – Flexible arrangements with two days a week in our modern offices designed for collaboration and wellbeing.
- Additional and inclusive leave options – Flexible public holidays, gender affirmation leave, women’s health leave, and bonus paid time off over the end of year holiday period.
To apply
If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion.
We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at Careers@afca.org.au.
We believe fairness starts with people. That’s why we don’t use AI or automated tools to screen candidates. As a result, our processes may take a little longer, and we thank you for your patience.
About AFCA
The Australian Financial Complaints Authority (AFCA) was established in 2018 as a private not-for-profit ombudsman service providing free, fair and independent help with financial disputes. The original team has grown to over 1600 dedicated professionals. Since 2018, AFCA has received more than 634,000 complaints, helping to secure $2.1 billion in compensation for consumers.
AFCA is a 2026 Circle Back Initiative Employer - we are committed to responding to every applicant.