Manager, Fund Accounting – Private Assets (Tactical Ops – Automation)

About Citco

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

For more information about Citco, please visit www.citco.com

About the Team & Business Line

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Private Assets team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

About Tactical Operations

The Tactical Operations team drives operational excellence across Private Assets through process optimization, standardization, reporting enhancement and control improvements. Working closely with business, technology and strategic partners, the team delivers practical solutions that improve efficiency, scalability and operational effectiveness.

Your Role:

• Lead cross-functional engagement with Strategic Operations, Technology, Fund Accounting and other business stakeholders to identify operational pain points, control gaps and scalability opportunities, define requirements and drive practical tactical solutions.

• Own the intake, assessment, prioritization and governance of the Tactical Operations automation pipeline, balancing business value, risk reduction, operational impact, resource capacity and alignment with Citco's strategic development roadmap.

• Facilitate requirements gathering, process mapping and solution-design discussions, translating business needs into clear, actionable requirements, decisions and delivery plans for operational and technical teams.

• Drive the standardization and optimization of Private Assets Fund Accounting processes to improve consistency, scalability, control and user experience. Including implementation, stakeholder engagement, training and change-adoption activities to support adoption.

• Champion the appropriate use of workflow, low-code and automation technologies to deliver practical and scalable business solutions within established governance, security and control frameworks.

• Manage initiative timelines, dependencies, risks, decisions and escalations, success measures, maintaining clear ownership, communication and accountability across stakeholder groups.

• Plan and coordinate user acceptance and production testing, ensuring issues are documented, prioritized and resolved and that solutions meet agreed business, operational and control requirements before deployment.

• Maintain clear portfolio reporting for business stakeholders and senior leadership, covering delivery status, priorities, business outcomes, risks, dependencies and decisions required.

About You:

• You have a Bachelor’s degree in Accounting, Finance, Economics or a related discipline; a CPA or equivalent professional designation is an asset.
• You have 3+ years of experience in business analysis, process improvement, transformation or automation within financial services or fund administration.
• You understand Private Equity or Private Assets fund accounting, operational processes and controls; with a strong technical accounting foundation and experience applying relevant accounting standards across multiple jurisdictions.
• You can influence, challenge constructively and build consensus across senior and cross-functional stakeholders without direct authority.
• You have strong project and stakeholder-management skills and can translate complex business needs into clear requirements, decisions and delivery plans.
• You communicate clearly with operational teams, technical partners and senior leadership and are skilled in facilitation, problem-solving and change adoption.
• You are proficient in Microsoft Office, particularly Excel and Word; experience with advanced Excel, FIS Investran, UiPath or other workflow-automation tools is desirable.
• You are analytical, adaptable and focused on practical solutions and measurable business outcomes.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.