Manager, Global Production Management

Job Level: Vice President Job Function: Business Operations Location: Employment Type: Full Time Requisition ID: 7808 SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. The anticipated salary range for this role is between $165,000.00 and $170,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. Role Objectives Plan, initiate, and manage information technology projects. Supervise and guide a team of engineers who perform the day to day work, have responsibility for the system operation management, make systems available at the correct time, respond to alerts that are generated by systems and ensure that the work to address the alerts are allocated to the correct support team and resolved, and monitor the systems environment to prevent system issues. Review and verify the integrity of the production environment to ensure business units have access to business applications. Act as owner of the process which verifies the technical infrastructure is working properly. Serve as a high level point of escalation for complex operations and customer service issues and is responsible for the resolution. Lead short and long-term functional initiatives. Ensure business continuity under all conditions with strict adherence to established guidelines and deadlines. Serve as tactical point of contact for internal and external auditors, regulators and investigators. * Hybrid remote work is permitted. Qualifications and Skills Bachelor’s degree in information technology, or a related field plus 5 years of experience in system management. Experience must include the following: managing multi-tiered technical environments; and network engineering and IT operations in an enterprise environment. Employer will accept 3-year bachelor's degree. The role is eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees. For benefit information, please see the Careers page SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at [email protected]. Nearest Major Market: Jersey City Nearest Secondary Market: New York City