Manager - Healthcare Quality Project Management

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Project Manager is responsible for planning, supervising, and managing multiple large and complex projects in collaboration with project team members and stakeholders. This role requires the delivery of project solutions within defined constraints of scope, quality, time, and cost, utilizing established Project Management methodologies and standards. The Project Manager will provide leadership and maintain robust project management tools and practices for operational, strategic, integration, or transformation projects. Success in this role demands the ability to work in a fast-paced environment, deliver high-quality solutions, and function as an integral member of a cohesive team. Exceptional skills in collaborating with executives and physician teams are essential, and a strong background in population health is preferred.

Key Responsibilities

Lead proposal efforts, including project scoping, prioritization, and identification of all stakeholders. Determine the scope and size of each project, along with stakeholder requirements for every stage or aspect. Develop and manage scope change control processes. Complete project charters and obtain necessary approvals from all stakeholders. Identify and manage risks associated with projects, implementing strategies to mitigate those risks. Enforce project standards across teams and perform project reviews, including quality assurance and risk assessments. Recommend appropriate courses of action for project issues or concerns, implement mitigation plans, and escalate risks as needed. Build cohesive project plans by engaging input from others to define tasks and estimate the duration of all related activities. Create and execute project plans, revising them through formal change control when appropriate. Establish and oversee project expenditures and budgets. Collaborate with financial stakeholders to ensure projects remain within financial and regulatory guidelines. Plan, direct, and coordinate project activities, manage resources, and sequence activities to ensure objectives are achieved within project timeframes. Maintain project focus by reordering tasks, shifting priorities, engaging resources, or otherwise managing unexpected occurrences. Apply change control skills and manage to the expectations of end-users and management. Manage systems and operational issues related to security, privacy, and stability, working with relevant departments to address these matters appropriately. Participate in measurement activities required to report on project effectiveness, value capture, or other outcomes and success metrics as necessary. Demonstrate effective mediation, negotiation, communication, and presentation skills. Use professional expertise and training to promote decision-making and facilitate issue resolution. Communicate relevant project information across the organization, including presentations to senior leadership. Communicate effectively with physicians, executives, managers, clinical teams, and other staff by analyzing user needs, applying logical reasoning, defining system requirements, and developing documentation. Perform project closeout activities, including conducting Lessons Learned sessions. Perform other duties and projects as assigned.

Required Qualifications

• Minimum of 5 years of experience leading complex projects in a healthcare, managed care, quality improvement, population health
• Ability to lead and influence cross-functional teams
• Strong project management skills, including experience developing project plans, facilitating meetings, tracking milestones, managing risks, and driving accountability for results.
• Exceptional written and verbal communication skills with experience presenting information, preparing executive-level summaries, and communicating effectively with diverse stakeholder groups.
• Experience analyzing operational or healthcare-related data to identify trends, support decision-making, and develop actionable recommendations.
• Proficiency in Microsoft Office Suite, including advanced Excel skills such as pivot tables, data analysis, reporting, and dashboard development; experience with PowerPoint, Word, and SharePoint required.
• Experience working within managed care
• Bachelor's degree

Preferred Qualifications

• Minimum 3 years experience supporting quality improvement, HEDIS, accreditation, regulatory compliance, value-based care, or population health initiatives within a health plan or healthcare organization.
• Demonstrated experience using data analytics to evaluate program performance, identify opportunities for improvement, and communicate results to leadership.
• Project Management Professional (PMP), Lean Six Sigma, Certified Professional in Healthcare Quality (CPHQ), or other relevant certification.
• Experience working with Medicaid, Medicare, or government-sponsored healthcare programs.
• Familiarity with healthcare reporting tools, data visualization platforms, and performance management methodologies.
• Bachelors degree preferred, equivalent experience can be considered

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $119,340.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/23/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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