Manager, Online Banking & Technical Delivery

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Manager, Online Banking & Technical Delivery What does a successful Manager, Online Banking & Technical Delivery do at Fiserv? A successful Manager, Online Banking & Technical Delivery leads delivery and implementations from solution design through production readiness. This role manages developers and technical leads, aligns delivery plans with project goals, and ensures configuration, customization, integrations, testing, and deployment activities are executed effectively. This leader also works closely with clients, project teams, product teams, and third-party partners to communicate technical direction, manage risks, and drive strong implementation outcomes. What you will do? Lead end-to-end technical delivery for assigned implementations, including task planning, estimates, dependencies, deliverables, technical solution design, code build schedules, and implementation documentation. Provide oversight for product configuration, custom development, mobile implementation, UI/UX configuration, integrations, environment readiness, performance testing, security testing, architecture reviews, design decisions, and code review standards. Manage, coach, and develop developers and technical leads while balancing workload, validating staffing and capacity needs, supporting onboarding and training, and promoting accountability, collaboration, and continuous improvement. Serve as a client-facing technical leader by working with clients, Business Analysts, Project Managers, Product Development, internal stakeholders, and third-party vendors to define requirements, guide solutions, resolve integration issues, and support defect triage and technical troubleshooting. Oversee go-live and production readiness activities, including playbooks, pilot plans, validation plans, code promotions, approval checkpoints, cutover readiness, operational readiness, post-installation verification, and improvements in automation, quality controls, repeatability, and developer productivity. What you must have? 15+ years of relevant software engineering, implementation, or technical delivery experience with a Bachelor’s degree, or 12+ years with a Master’s degree or above. Advanced to Expert proficiency across 10+ core technologies and practices, including ASP.NET, C#, XML, JavaScript, AngularJS, HTML, jQuery, XSLT, .NET Core, SQL Server, APIs, microservices, CI/CD, and Azure. 2+ banking domain areas of experience, including retail banking, business banking, fintech solutions, or digital banking delivery models. Bachelor’s degree or 1+ Master’s degree in a relevant field. What would be nice to have? 1+ professional certification in Azure, Agile, Scrum, DevOps, security, architecture, or technical leadership. 2+ additional domain areas of exposure, such as U.S. digital payments, core banking systems, or third-party banking integrations. 3+ advanced practice areas of experience, including enterprise architecture, security and performance testing, observability and reliability engineering, or AI-assisted engineering. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. --- Questions: -

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- Are you currently or have you ever worked for Fiserv, First Data or any of their affiliates, subsidiaries or predecessors as an employee or contractor? - No - Yes - Are you of legal age to work in the United States? - No - Yes - Are you legally authorized to work in the United States? - Yes - No - Will you need Fiserv to sponsor you for a visa or otherwise provide support related to work authorization in order to work legally in the United States, either now or in the future? This includes, but is not limited to, candidates currently in F-1 Status with OPT or CPT work authorization and candidates who currently hold or will require employment-based work authorization sponsored by a U.S. employer (i.e. H-1B, TN, etc). - Yes, I will require sponsorship now or in the future. - No, I will not require sponsorship now or in the future. - Are you willing to work on-site? Please note that remote positions would not be required to work on-site. - Yes, I am willing to work on-site. - No, I am not willing to work on-site. - Are you currently within commuting distance to this work location? If you are not within commuting distance, are you willing to relocate? Please note that remote positions would not require relocation. - Not applicable, I am within commuting distance. - Yes, I am willing to relocate. - No, I am not willing to relocate. - Client/Customer Employment Disclosure: Have you ever been employed by an organization (company/agency) that is a Fiserv or First Data client/customer? Note: Answering ‘Yes’ will not automatically disqualify you from working for Fiserv. - Yes - No - Do you have any relatives currently employed at Fiserv? - No - Yes - Are you a current or former United States Military Service Member or military spouse? (Please select all that apply)