Manager, Payroll Services

Who We Are: Sequoia is the strategic partner helping investor-backed companies of all sizes achieve their business goals through smarter people spend. For 24 years, we’ve guided the most innovative employers to navigate growth and get the most out of their global people investment. With our expert advisory team and integrated platform, we help clients drive business impact through their total comp and benefits, improving executive decision making, controlling costs, protecting the business, and elevating the employee experience. Visit Sequoia.com or follow us on LinkedIn to learn more. This is a hybrid position is located in Tempe, AZ. What You Get to Do As a Payroll Manager, you will play a critical leadership role within Sequoia’s Payroll Services organization. This role combines hands-on payroll expertise with people leadership, operational excellence, and a strong client-service mindset. Lead, coach, and develop a high-performing payroll team responsible for accurate, timely, and compliant payroll processing across multiple clients Oversee end-to-end payroll operations, ensuring payrolls are processed accurately and in accordance with established deadlines and service standards Serve as an escalation point for complex payroll issues, client inquiries, and compliance-related questions Partner cross-functionally with internal teams (e.g., HR, Benefits, Finance, Technology, Client Success) and external vendors (payroll systems, time and attendance, HRIS) Drive consistency and scalability by documenting, maintaining, and improving payroll processes, workflows, and standard operating procedures Partner with the Tax team to ensure effective execution of quarter-end and year-end activities, including tax filings, returns, and W-2 processing Monitor key performance metrics and report on team performance, risk areas, and operational improvements Champion Sequoia’s service philosophy and culture, ensuring an exceptional and trustworthy client experience What You Bring Bachelor’s degree 5+ years of progressive payroll experience, including multi-state and multi-client payroll environments Proven people management and leadership experience, with the ability to coach, motivate, and develop team members Strong working knowledge of payroll fundamentals, wage and hour rules, and involuntary deductions (garnishments, levies, etc.) Experience partnering cross-functionally and communicating effectively with internal stakeholders and external clients Demonstrated ability to design, document, and implement scalable processes and operational improvements Excellent organizational, analytical, and problem-solving skills, with strong attention to detail Ability to manage multiple priorities and perform effectively in a deadline-driven environment Proficiency in Excel and payroll-related reporting and analysis A passion for delivering exceptional service and continuously improving the client and employee experience Sequoia’s Culture – Our most important asset Integrity Passion for service Innovative Growth oriented Caring for others Promise-centric Focused on relationship building Sequoia provides equal opportunity to all applicants without regard to race, color, creed, religion, citizenship, national origin, age, sex, sexual orientation, gender identity, pregnancy, marital status, military or veteran status, disability, or any other basis prohibited by applicable law. Compensation & Benefits Sequoia provides competitive compensation including base salary, performance-based bonus programs, and comprehensive benefits package. Sequoia’s Candidate Privacy Policy https://www.sequoia.com/legal/candidate-privacy-policy/