Manager-Scheduling

Primary purpose: To ensure the accurate and optimum scheduling of multiple interstate natural gas pipeline systems by directing the team responsible for customer order fulfillment via the gas scheduling process. Essential duties and responsibilities: Ensuring timely and accurate scheduling of the Tallgrass natural gas interstate pipeline systems using the CONNECT system. Managing the team that provides scheduling support seven days per week during industry specified cycle time frames combined with a customer service hot line for urgent business matters. Coordinating customer requested flow orders from the scheduling process with physical system capabilities as determined by Gas Control to optimize system throughput and therefore, company revenue and customer satisfaction. Ensuring that the team is responding accurately and timely to customer inquiries concerning scheduling, CONNECT and the Tallgrass tariffs. Ensuring that Tallgrass’ systems and processes for nomination submission, scheduling, confirmation and allocations are accurate, fully operational and being utilized properly. Providing operators timely, efficient, reliable and “as expected” quantities at all receipt and delivery points. Ensuring that end-of-the-month closing responsibilities are timely and accurate Ensuring the monthly reconciliation and resolutions for Operational Balancing Agreements are correct. Building strong, motivated and service oriented teams. Developing and maintaining professional relationships with both internal and external clients. Ensuring ongoing improvement through evaluation of current processes. Accomplishing performance goals in line with the company’s long-term and short-term objectives. Demonstrating and enforcing the highest professional integrity, ethics and safety discipline. Demonstrating and reinforcing a culture of regulatory compliance. Fostering a positive open work environment, systems approaches and disciplined execution of all assigned tasks. Manage personnel related matters, including annual performance reviews including third party feedback, providing support and completing administrative paperwork per company guidelines. Deal with a wide variety of people with tact, courtesy and professionalism. Speak clearly, both in person and by telephone, using a high level of verbal skills and listen carefully. Maintaining regular, dependable attendance and a consistently high level of performance. Will work non-traditional hours as needed, including on-call duties, shift coverage, weekends and holidays. Maintaining a high regard for personal safety, for the safety of company assets and employees, and the general public. Other daily, weekly, monthly or special project duties as identified and defined. Accomplishment of performance goals in line with the company’s long-term and short-term objectives. Other duties as assigned. Education: Bachelor’s degree from an accredited institution in Business, Engineering or a related discipline or years of industry experience equivalent to education. Experience/Specific Knowledge: Three to five (3-5) years of natural gas/liquid control experience, plus a minimum of three (3) years natural gas/liquid scheduling experience. Intermediate proficiency level in MS Office applications that may include but are not limited to Excel, Word, Access, PowerPoint and Outlook. Certifications, Licenses & Registrations: Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers (for travel). Competencies, Skills & Abilities: Strong organizational/time management skills. Excellent oral and written communication skills. Speak clearly, both in person and by telephone, using a high level of verbal skills and listen carefully. Strong analytical skills. Proven management and supervisory skills. Ability to successfully complete multiple issues under strict deadlines and willingness to delegate to and mentor employees. Intermediate proficiency level in MS Office applications that may include but are not limited to Excel, Word, Access, PowerPoint and Outlook. Ability to deal with a wide variety of people with tact, courtesy and professionalism. Must be able to work with a team, take direction from management, adhere to required work schedules, focus attention on details, and follow work rules. Ability to successfully perform multiple tasks with strict deadlines. Ability to organize and prioritize daily work. Must be able to perform all essential and marginal functions of the job. Job level commensurate with experience and skill sets; position will be filled depending on qualifications, experience and skill sets of the successful candidate. Physical Demands: All of the physical requirements listed below are those that may be necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting; standing; walking or moving throughout facility; driving; talking; seeing (specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus); hearing; feeling; bending or stooping; squatting or crouching; reaching; kneeling; pushing; pulling; lifting up to 25 lbs. Minimal safety hazards; general office working conditions. Must be able to sit for prolonged periods of time. The employee is regularly required to use hands to type, touch, handle, or feel. The employee is required to talk and hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Working Conditions: Required to carry a cell phone and be available to respond during working and non-working hours. The successful candidate will be required to clear a drug screen and a complete background check, including credit report for certain positions, after an offer has been extended and prior to being employed. Supervisory Responsibility: Yes PREFERRED EDUCATION, EXPERIENCE, CERTIFICATIONS, COMPETENCIES, SKILLS, & ABILITIES: Above the minimum requirements; not required but advantageous in this position: Master’s degree from an accredited institution in Business, Engineering or a related discipline. Five (5) years’ experience with direct people management. Seven (7) years of natural gas/liquid control and scheduling experience is preferred. Compensation: The annual salary range for this position will be $120,000-$165,000/yr. Other responsibilities: The above statements describe the general nature and level of work being performed. This position may perform other duties as assigned.