Manager, Software Engineering (Pega) - Remote

What’s Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.

That’s Nice, But What’s the Job?

This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship now or in the future are not eligible for hire at this time.

In short, as a Manager, Software Engineering on our team, you will oversee the end-to-end delivery of Pega projects, ensuring that timelines and quality standards are consistently met. In this management role, you will motivate and inspire your team, leveraging their unique strengths while managing performance to deliver on business expectations.

In long, our Manager, Software Engineering is responsible for:

• Lead the planning, execution, and completion of features, managing project scope, risks, and dependencies to ensure successful delivery.
• Analyze and identify linkages and interactions between component parts to ensure the integrity of the entire system.
• Foster a culture of continuous improvement and collective ownership of quality and deliverables, championing the responsible use of AI tools, including AI-assisted development, to improve team productivity and delivery speed.
• Set clear, measurable performance goals for team members and conduct regular 1:1s to track progress. Provide timely, actionable feedback and manage the full employee lifecycle—from hiring and onboarding to performance management and reviews.
• Utilize code reviews and work assessments not just for quality control, but as opportunities to deepen team expertise.
• Collaborate with senior stakeholders to provide strategic insights and effective automation solutions.
• Proactively address conflicts or issues, engaging in difficult conversations with team members and stakeholders, and escalating only where appropriate.

What Kind of Folks Are We Looking For?

• Technical Leadership: Proven ability to lead the delivery of complex Pega projects and design workflows and case management solutions using Pega capabilities, with a strong background in case lifecycle design (case types, stages, routing, and SLAs).
• Mentorship: Strong capability to effectively mentor others, develop skills outside of the team’s comfort zone, and guide junior members on Agile principles.
• Strategic Communication: Ability to bridge the gap between technical teams and business needs, driving collaboration across cross-functional groups.
• Continuous Learning: A mindset focused on utilizing innovative approaches to improve project outcomes and encouraging the team to do the same, including practical use of AI to improve how work is planned, built, and delivered.

The Specifics.

• 5+ years of professional development experience and have led teams informally or formally on large projects.
• Bachelors degree in Information Technology or related field or equivalent work experience.
• Extensive experience designing workflows using Pega capabilities.
• Strong case management background, including designing and delivering Pega case types, stages and steps, routing, SLAs, and case lifecycle automation for complex business processes.
• A track record of driving collaboration across cross-functional teams.
• Deep understanding of Agile principles and experience mentoring teams on their application.
• Ability to manage complex project scopes and mitigate risks effectively.
• Demonstrated use of AI in the execution of prior roles, such as AI-assisted code development or leading AI adoption within a team or organization.

So What About the Perks? Perks matter

• Work From Home. Feel free to rock the casual wear while still being camera ready. You will be working from your home office (in an approved city & state) and make sure you have a conducive and quiet workspace with no distractions and reliable and secure internet.
• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
• But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green. We offer competitive pay across the organization, because, well… money matters!

• Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

About Us

At the DriveTime Family of Brands, we don’t just sell cars - we create opportunities, improve lives, and have fun doing it.

Through DriveTime, Bridgecrest, SilverRock, and GoFi, we’re shaking up the pre-owned car industry with fresh ideas, cutting-edge tech, and over 20 years of know-how. From matching the right customer with the right vehicle to making financing simple, we put people in the driver’s seat - literally.

We’re headquartered in Tempe, AZ, and Dallas, TX, but our impact stretches nationwide. No matter where you are, you’ll find a team that works hard, laughs often, and celebrates big wins together. Think career growth with a side of camaraderie, innovation, and plenty of high-fives.

If you’ve got DRIVE, love solving challenges, and want to make a real impact, your next adventure starts here. Buckle up - your career journey with us is about to take off! #LifeatDriveTime

Recruiter Fraud Alert

Hey Job Seekers:

We want to make sure you’re safe while looking for your next opportunity with the DriveTime Family of Brands. We have been made aware of scams out there where people are pretending to be recruiters from our team. These scams might offer fake jobs, ask for your personal info, or even request payment, none of which is legit.

Here’s what you need to know:

• We never charge fees at any point during hiring.

• Official emails from us will come from @drivetime.com or through our virtual assistant Emma olivia.alerts@paradox.ai.

• Job offers are only made after a formal interview and from an actual employee of DriveTime Family of Brands.

How To Stay Safe:

• Don’t share your info with anyone who hasn’t been verified.

• If something feels off, reference the above to make sure you are communicating with our team.

• Apply through our official careers page: Careers.

• Don't share any banking information with anyone via a message or text.

Thanks for keeping an eye out and helping us keep the DriveTime Family safe!