Manager, Software Engineering - Salesforce and Integrations

Workforce Management:

• Hires, ensures training, supervises, and evaluates the performance of the engineering team
• Experience in managing application development teams (employees and contractors)
• Mentor and coach engineers on the team, helping them to develop into technical leaders
• Experience in leading a group of a highly experienced and self-managed team
• Comprehensive understanding of the full software development lifecycle in an agile environment.
• Provide thought & solution leadership from a Salesforce best practices perspective

Application Delivery:

• Be Accountable for having appropriately skilled staff available for project execution
• Assembles Application delivery teams for project and program efforts
• Participating in architecture discussions and planning and providing technical feedback
• Responsible for ensuring dependencies on other systems are identified and managed in the overall engineering landscape
• Other duties as assigned.

Strategy:

• Work with Enterprise Architecture to set technical strategy
• Work with Product team to build roadmaps
• Contributes to IT Strategic Planning process
• Provides strategic planning leadership for the CRM Engineering portfolio
• Anticipate future technical needs and craft plans to realize them
• Collaborate with other engineering leaders on priorities, processes and policies

REQUIRED QUALIFICATIONS:

Knowledge of:

• Multiple Salesforce clouds (Sales, Service, Health, Non-Profit, etc.)
• Experience with Salesforce development and integration patterns, data migration practices, governor limits
• Industry best practices and ability to drive change

Ability to:

• Excellent written and oral communication skills required.
• Must have the ability to prioritize own work and the work of others, multi-task, and meet deadlines

Education and/or Experience:

• Bachelor’s degree in Computer Science, or Engineering/Business with an emphasis in Information Technology. Upon evaluation, equivalent related experience and/or education may be substituted for degree requirement.
• 12+ years’ experience in a programming, engineering or other technical role within a software development environment.
• 6+ years of direct people management which should include at least four years experience in a leadership role in an Information Technology Department
• 6+ years of customization experience in Salesforce eco-System

PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)

• At least one Salesforce Certification:
• Salesforce Platform Developer I Certification
• Salesforce Sales Cloud Certification
• Salesforce Service Cloud Certification
• Salesforce Certified Administrator

• Experience in Agile development environment
• Understanding and experience with continuous deployment / DevOps tools and processes
• Willingness to learn and use new technologies