Manager, Specialty Access and Infusions

Neighbourly Pharmacy is looking for a Manager, Specialty Access & Infusions (Procurement) to join our Central Pharmacy team, to support the continued growth and planning of our over 300 acquired Pharmacy locations across Canada! We have support offices located in ON, MB and SK, however this role can be located anywhere in Canada.

Compensation listed is a starting point only and will be determined based on candidate experience.

About Us

Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 300 locations, our team of experienced industry leaders are passionate about providing exceptional patient care to our communities. We have been recently recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.

Our Growth

Neighbourly Pharmacy is continuing to grow rapidly across Canada. In March 2024, Neighbourly Pharmacy returned to being a privately-owned company and was again recognized as the one of the Best Managed Companies in 2025, Canada’s Top Growing Companies 4 years running and recognized on the 2022 The New Innovators list.

We thank all those who apply, however, only those that qualify for an interview will be contacted.

Location:

This role is remote, however will require travel across Canada and occasionally into the office for meetings as required by department leaders.

Job Description

Neighbourly Pharmacy is seeking a Manager, Specialty Access and Infusions, to support the development and execution of our growing Specialty Pharmacy footprint and Infusion Services programs across Canada. This position plays a critical role in ensuring patients prescribed specialty medications gain timely access to their treatments through public and private funding channels.

The successful candidate will also contribute to strategic manufacturer partnerships, procurement strategy, and the expansion of infusion services—particularly in Saskatchewan.

Responsibilities

Reimbursement & Special Authorization Support

• Manage Special Authorization (SA) and reimbursement submissions for patients prescribed specialty medications across all Neighbourly Pharmacy locations
• Collaborate with pharmacists, prescribers, and Patient Support Programs (PSPs) to gather required documentation and ensure timely coverage decisions
• Navigate private insurance, public drug plans, and manufacturer-sponsored coverage programs
• Track and follow up on submissions to minimize therapy access delays
  
  

Manufacturer & Patient Support Programs Engagement

• Set up and manage direct manufacturer agreements that enable Neighbourly pharmacies to deliver clinical services in-house (e.g., reimbursement support, injection training, infusion services)
• Build and maintain relationships with pharmaceutical manufacturers, PSP providers, and relevant industry stakeholders
• Identify new collaboration opportunities with pharmaceutical manufacturers to expand Neighbourly’s specialty pharmacy and infusion service offerings
• Ensure all agreements are compliant with privacy legislation, IMC guidelines, and internal compliance standards
  
  

Procurement Strategy

• Leverage relationships with wholesalers to develop and optimize procurement strategies for select specialty molecules
• Collaborate with vendors to ensure equal access to programs and support services associated with these molecules
• Identify cost-efficiency opportunities and support margin protection for high-cost specialty drugs
  
  

Infusion Services Support

• Support the development of infusion services, with a focus on growing the business in Saskatchewan
• Identify and establish strategic partnerships to manage the costs of infusion therapy while maintaining patient access
• Ensure infusion service standards are followed to minimize patient risk and reduce the likelihood of adverse events
• Work with internal teams to expand the reach and quality of Neighbourly's infusion offerings
  
  

Qualifications & Skills

• Minimum of 5 years of experience with developing specialty pharmaceutical programs is required
• Licensed Pharmacist or Nurse is preferred
• Familiarity with IMC compliance and healthcare privacy standards
• Knowledge of specialty medications, infusion therapies, and clinical service delivery models
• Excellent communication, organizational, and relationship-building skills
• Strategic analytical skills to study problems and records and identify solutions
• Team-oriented attitude to help other colleagues and departments
• Strong interpersonal communication and relationship-building skills
• Ability to manage multiple priorities in a fast-paced, evolving environment
• Willingness and ability to travel across Canada
  
  

Neighbourly Pharmacy is an equal opportunity employer. We are committed to deliver accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.