Manager.Territory Business (3 open territories)

• Position Type: Full Time
• Job Shift: Day

Territory Business Manager(s)

Territory Location(s):

• Territory #1 - New England Territory – ME/NH/VT/MA & RI
• Territory #2 - Mountain Territory – CO/WY/UT
• Territory #3 - MO/KS/NE/Southern SD

Essential Functions:

• Strategic selling, partnering, and managing of accounts with home medical equipment providers.
• Establish relationships, promote programs and products, sell and secure business by contacting and calling on accounts in an established territory.
• Familiarize established and new accounts to new and existing products, programs, and services to increase market penetration.
• Execute territory sales plan and communicate results weekly and monthly.
• Maintain 90% contract portfolio compliance on monthly basis and ensure contract renewals are completed on time.
• Demonstrate products and services and assist prospective providers in the selection of those best suited to their needs while maintaining an accurate demo account of inventory.
• Develop/maintain close working relationship with internal departments, such as Financial Services, Customer Service, Inside Sales, and Technical Services.
• Establish relationships with assigned National Account contacts and Invacare Regional Managers and maintain regular contact with them.
• Maintain comprehensive knowledge of competitive landscape, promotional activity, and third-party reimbursement. Communicate information regularly to Marketing, Inside Sales, Purchasing, Financial Services, Sales Administration and Distribution as it relates to those groups.
• Formulate follow up plans with accounts to ensure satisfaction with all agreements reached during sales cycle.
• Submit timely reports detailing activities and expenses.
• Establish professional customer/vendor relationships with appropriate customer personnel.
• Prepare documents such as price quotations, terms of sales, delivery dates, and service obligations.
• Research and maintain up to date knowledge of competitive products, promotional sales, selling techniques, pricing, warranties, and marketing policies.
• Submit periodic reports detailing activities/sales volumes/expenses.
• Investigate and expedite warranty claims and complaints in accordance with company policies.
• Conduct follow-up service calls to accounts to ensure satisfaction with agreements.
• Conduct all business transactions in a manner that upholds the high ethical standards of the company.
• Help ensure the success of the consumer sales/marketing plan through sales efforts directed toward providers, facilities, organizations, professional clientele and end users.
• Complete all required training applicable to assigned position.
• Exhibit positivity, flexibility, creativity, and a willingness to take on new responsibilities as requested or required.

Qualifications

• Bachelor’s Degree preferred.
• Minimum 2-5 years outside sales experience selling multiple product lines in durable medical equipment or related field.
• Complex rehab equipment sales experience strongly preferred.
• Knowledge of third-party reimbursement
• Solid computer skills, including Microsoft Office suite, experience working with CRM tools (preferably SAP).
• Demonstrated strategic planning/selling skills and aptitude for problem-solving; ability to determine customer solutions (consultative sales).
• Excellent verbal and written communication skills, computer skills, self-starter, flexible and has pro-active approach to problem solving.
• Demonstrated initiative (self-starter).
• Flexible style to adapt and embrace change (“do whatever it takes” approach).
• Availability to travel as needed, approximately 50%
• Valid driver’s license and ability to independently operate a motor vehicle.
• Maneuver/lift equipment (50-100 + pounds).

An Equal Opportunity/Affirmative Action Employer –M/F/Disabled/Vet