Manual QA Engineer (Frontline Feature & Support Testing)

Role Summary Performs deep functional, exploratory, and customer-focused testing for new features and production issues. Key Responsibilities • Execute manual testing Create high-quality test cases (Test Plans, traceability) • Validate backend data using: SQL Server Management Studio • Validate file integrations using: Using internal tools • Capture evidence and defects: Using internal tools • Perform: Exploratory testing Feature Testing Regression Testing Assist with UAT as needed Workflow validation across distributed systems. • Validate document outputs and compliance workflows using: Azure Document Intelligence Reproduce and validate customer issues Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling. Frontline support for hot fixes and patches Demo new features and fixes to Compliance, Customer or Product teams. Required Skills • Strong manual testing experience • Excellent attention to detail • Ability to test complex workflows Nice to Have Mortgage/FinTech experience. Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to [email protected]