Marketing Officer (Multimedia Content Production)

JOB DESCRIPTION

Employment status and working hours

Permanent, full time.

Full time hours at the University are 35 per week with the standard working pattern Monday to Friday from 09:00 to 17:00, with some flexibility in start/finish times.

Organisation structure

Commercial - Marketing, Communications and Brand.

Your line manager will be Lisa Marcham, Senior Marketing Manager.

Place of work flexibility

Your time will be split between the Horizons, Reading office and your home*. The exact split of days/hours is negotiable but must include a minimum of two working days each week in Horizons, including a Tuesday and either a Monday, Wednesday or Thursday. *Working from home is only possible if your environment is suitable – please see the ‘Working from home’ section on our Careers Site for further information.

High level summary of job role

Video is one of the most effective ways to engage our audiences and share our impact in education and the built environment. As the Marketing Officer - Multimedia Content Production, you will create compelling video, animation and audio content to drive student recruitment and strengthen the University's reputation.

Working closely with the Digital Marketing Specialist and Content and PR Manager, you will produce multimedia assets that support marketing campaigns, website content, thought leadership, storytelling and external communications. You’ll deliver content across social media, websites, digital advertising, podcasts and other channels that showcase the University's expertise, student experience and real-world impact, increasing engagement and supporting conversion across digital channels.

Providing dedicated multimedia production support for the University’s core Marketing, Communications and Brand team, you will ensure a consistent pipeline of high-quality content while building a sustainable and reusable library of digital assets. In addition, you’ll contribute to selected production priorities for The London School of Architecture (LSA) and our Hong Kong office (HK).

Specific job role accountabilities and responsibilities

Multimedia production

• Produce high-quality video, animation and audio content in response to briefs from the Digital Marketing Specialist, Content and PR Manager and wider Marketing, Communications and Brand team.

• Film, edit and deliver content for social media, websites, digital advertising, campaigns, events and external communications.

• Create content in a range of formats including short-form social video, promotional films, student and alumni testimonials, interviews, podcasts, motion graphics and animated explainers.

• Support the recording and editing of podcast and audio content.

• Create promotional video and audio assets from podcast content, including short-form clips, audiograms, trailers and paid advertising creative.

• Adapt content for different channels and audiences, ensuring assets are optimised for platform requirements and campaign objectives.

Campaign and content support

• Work with the Digital Marketing Specialist to develop creative assets for paid social media campaigns and lead generation activity.

• Work with the Content and PR Manager to produce video and audio content that complements articles, news stories, case studies, podcasts, research, academic expertise and media activity.

• Support wider marketing campaigns and student recruitment initiatives with content for the website and external promotional platforms.

• Attend events, filming opportunities and key University activities to capture content that supports marketing, communications and recruitment priorities.

• Ensure content is delivered to agreed deadlines and aligned to campaign schedules.

Stakeholder engagement

• Provide dedicated multimedia support for marketing stakeholders across the University, including key assets for The LSA and HK.

• Manage multiple content requests and priorities, ensuring effective planning and workflow management.

• Build strong relationships with colleagues, students, academics, alumni and external partners to identify and capture compelling stories.

Brand and asset management

• Ensure all multimedia content reflects the University's brand identity, visual standards and tone of voice.

• Maintain a central library of video, audio and multimedia assets that can be reused across campaigns and channels.

• Identify opportunities to repurpose content to maximise value and reach.

• Stay informed about emerging content trends, production techniques and platform requirements.

Content development and optimisation

• Work with the Digital Marketing Specialist and key stakeholders to review content performance and identify opportunities for improvement.

• Apply audience insights and performance data to optimise future content outputs.

• Recommend new content formats, approaches and technologies that improve engagement and efficiency.

Other important features of the job role

Line management responsibilities: None.

Budget responsibility: None.

In this role you will liaise with the following: Marketing colleagues in the UK and Hong Kong, Digital Learning and Media Team, as well as alumni, students and academics.

PERSON SPECIFICATION

E = Essential person requirement; D = Desirable person requirement

How the person requirement will be assessed:

A = Application; I = Interview; T = Test or other assessment

Please be aware that as part of safer recruitment and onboarding processes, we will seek original documentary evidence of the relevant academic and/or professional qualifications which you include within your job application. This is all part of our comprehensive pre-employment screening which also includes checking your identity, right to work, criminal record history (basic disclosure unless specified otherwise), and three years employment history. This is all part of our commitment to safeguarding our students. Keeping our students safe is a responsibility shared by everyone within the University.

Qualifications and training

Further education level qualifications (E, A).

Training in video production, multimedia content creation or digital media (E, A).

Degree in media production, film, digital media, multimedia design, marketing, communications or a related discipline (D, A).

Adobe Certified Professional qualifications (D, A, I).

Previous experience

Producing video content for marketing, communications, digital media or audience engagement purposes (E, A, I).

Creating and editing content for multiple digital channels, including websites, social media and paid campaigns (E, A, I).

Managing multiple projects and delivering content to deadlines (E, A, I).

Working with a range of stakeholders to develop content from brief to final delivery (E, A, I).

Producing podcasts or audio content (D, A, I).

Creating motion graphics and animated content (D, A, I).

Within the education sector / built environment / higher education (D, A, I).

Behaviours and attitudes

Alignment to the University’s core values and growth mindset approach, which reflect our culture. Refer to the specific behaviours within the Competency Framework (E, I) – summarised within the careers site.

Skills, knowledge, other requirements

Technical skills and proficiency in:
- Adobe Premiere Pro (E, A, I)
- Canva Pro (E, A, I)
- Adobe After Effects (E, A, I)
- Adobe Animate / ToonBoom Harmony (2D Animation) (D, A, I)
- Blender (3D animation) (D, A, I)
- Adobe Audition or Audacity (D, A, I)
- Alitu (D, A, I)
- Canva Pro (D, A, I).

Ability to demonstrate video and multimedia creative skills through a portfolio of work (E, I).

Ability to use mobile devices and associated software to film, produce and edit content for a variety of channels (E, I).

Understanding of brand management and visual identity guidelines (E, I).

Effective teamworking skills, with the ability to build positive working relationships with colleagues and stakeholders (E, I).

Understanding of audience engagement across digital channels (E, I).

Operational digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology (E, I, T).

Commitment to delivering positive outcomes for our students regardless of your area of work within the University; we want our students to be successful (E, I).

You must be prepared to undertake mandatory online training should you be appointed. The University is regulated by the Office for Students and Ofsted, and we have specific requirements and expectations around safeguarding, Prevent, and anti-harassment and bullying. This is all part of our Competency Framework requirements (E, I).

PAY AND BENEFITS

Salary: Salary range £30,000 to £33,000 per annum.

Holiday: 26 days paid holiday (rising to 28 with service) plus paid bank/public holidays plus up to five paid closure days (typically between Christmas and New Year); all per holiday year Full Time Equivalent. Our holiday year runs from 1 August to 31 July. We also have a holiday buy and sell scheme in place. Sometimes the University does not need to close for five days per year and any balance (for example one day), can be used as a paid Wellbeing Day to take time out for your own physical or mental health.

Pension and life assurance: Pensions auto-enrolment to the People’s Pension which is a default salary sacrifice scheme. You may opt out of salary sacrifice but remain in the scheme, or you may choose to opt out altogether. We provide life assurance (death in service) cover as standard to all employees.

Family-friendly policies: Policies in place for all types of family-friendly statutory leave with enhanced pay available from day one of employment for some leave types. Access to Tax-Free Childcare (Government scheme).

Wellbeing: Full access to the Employee Assistance Programme as well as the Thrive Mental Wellbeing app. Several employees are trained Mental Health First Aiders and can support staff. We have a wellbeing policy and we focus on five pillars of wellbeing.

Sustainable travel: Cycle to Work and Electric Vehicle salary sacrifice schemes.

Parking: We have locked sheds for bicycles. For cars, for Horizons based roles, we may in the future be able to offer parking on site however you must not assume this will be possible. Every now and then we may have a spare parking space become available and you can ask to join the waiting list. The University is keen wherever possible, to encourage staff to commute as sustainably as possible.

Other health related benefits: Employer-funded Health Cash Plan (Simplyhealth) and voluntary dental insurance (Unum).

Other valuable benefits:

• Charity giving options available including one voluntary paid day, per annum.

• You will have access to range of lifestyle discounts and everyday savings.

• We offer learning platforms including LinkedIn learning.

APPLICATIONS - THINGS TO CONSIDER

For an informal discussion about the role please email Kim Davies k.davies@ube.ac.uk. For any other enquiries please contact HR on 0118 467 2454 / 2433 or email recruitment@ube.ac.uk

Did one of our employees recommend you? If you apply on the recommendation of an existing employee, please make sure to mention their name within your application.

We're passionate about sustainability and we have a five-year strategic plan: We expect job seekers to be curious about who we are and what we do. We point you towards a couple of resources about who we are and sustainability.

Closing date and next steps

We will receive applications until the advert closes on Wednesday 04 November 2026 at 17:00. We will not consider late applications. Our ATS does not screen applications, we humans do. Applications may be reviewed prior to the closing date and occasionally, you may be invited to interview ahead of the closing date.

Interview details

Dates for interview will be advised to you later in the process. We'll ask you to tell us about any dates you cannot make, up to 4 weeks from the closing date; this helps us to plan interviews should you be shortlisted, prior to contacting you.

Interviews are normally carried out over Microsoft Teams or Zoom. Depending on the job role and place of work, your interview may be at our Reading or London office. Please be prepared for a two-stage interview process, held on different dates. As part of the interview process, you will likely meet a member of the Senior Leadership Team.

Note for internal candidates

If you are an existing employee, we request you inform your current line manager of your intention to apply for this role.