Marketing Procurement & Operations Manager

Key Responsibilities

• Develop and maintain a network of domestic and international suppliers.
• Identify new manufacturers and vendors for promotional merchandise, apparel, retail displays, fixtures, and other commercial goods.
• Continuously evaluate existing suppliers to improve pricing, quality, reliability, and production capabilities.
• Manage supplier negotiations, quotes, purchase orders, production timelines, and freight.
• Oversee inventory planning, replenishment, and distribution of recurring commercial goods.
• Build scalable systems for tracking procurement, inventory, vendor performance, and spending.
• Partner with Marketing, Commercial, and Operations to anticipate upcoming merchandise requirements.
  
  

• Own Fernway’s end-to-end marketing merchandise supply chain, ensuring promotional products, apparel, retail displays, fixtures, event materials, and branded assets are delivered accurately, on time, and within budget.
• Source and manage domestic and international manufacturing partners for marketing merchandise and promotional materials.
• Manage the complete merchandise lifecycle, including supplier sourcing, quotations, budgeting, purchase orders, production schedules, approvals, payment tracking, freight coordination, shipping, and final delivery.
• Partner with Operations, Commercial Directors, and Field Marketing Managers to coordinate distribution across all markets while ensuring each team has the information and resources needed for successful execution.
• Continuously evaluate suppliers, costs, production quality, and logistics processes to improve efficiency and reliability.

• Support the operational management of Fernway’s continuous marketing planning process, maintaining a rolling 12-14 month planning horizon across global initiatives and state-specific programs.
• Build and maintain detailed project plans, timelines, milestones, dependencies, and execution calendars for all major Marketing initiatives.
• Monitor project progress, identify risks, resolve roadblocks, and proactively communicate status updates to stakeholders and leadership.
• Coordinate cross-functional collaboration between Marketing, Commercial, Operations, Regulatory, Product, Finance, and external partners to ensure projects remain aligned and on schedule.
• Lead recurring planning meetings, project reviews, and execution updates while maintaining clear accountability for deliverables across the organization.

• Continuously improve the systems, workflows, and processes that support Marketing execution across the organization.
• Develop and maintain standardized playbooks, SOPs, templates, checklists, project documentation, and operational resources that create consistency and scalability.
• Identify opportunities to improve efficiency through better planning, automation, communication, documentation, and project management practices.
• Establish repeatable processes that reduce complexity and improve execution across recurring marketing initiatives.

Skills, Knowledge and Expertise

• 4+ years in managing supply chain, international ordering, vendor relations, and operational process.
• Advanced proficiency in Microsoft Excel and/or Google Sheets.
• Strong analytical and mathematical aptitude with exceptional attention to detail.
• Expert proficiency in project management platforms, with the ability to quickly adapt to and effectively manage workflows in ClickUp.
• Experience in Adobe Creative Suite, CapCut, Canva and Wordpress a plus.
• Proven success managing cross-functional campaigns from concept through execution.
• Proficient Experienced and comfortable working Eexceptional project management skills and comfort working in a fast-paced, collaborative environment.
• Strong time-management skills.
• Highly approachable & friendly personality.
• A high degree of integrity and ethical conduct at all times.
• Must pass a background check in accordance with all applicable federal and state laws.

Experience the Fernway Advantage

• Generous annual leave: 13 paid holidays and up to 3 weeks PTO (hourly and salaried staff alike)
• Comprehensive health coverage: company-sponsored health, dental, and vision insurance
• Extra benefits: PSL, FSA, life insurance, 401(k) with match, discounted pet insurance and gym membership