Marketing Project Manager ID241397

Location: Warsaw Hybrid or Remote

About the Company

Media Miami is an independent performance marketing agency focused on building and scaling digital products.

Our core expertise lies in developing and growing media ecosystems for global audiences, with a strong focus on the U.S. market. We operate across key verticals, including finance, health, self-development and pet care— delivering relevant insights, practical value, and highly engaging experiences.

Description

We're hiring a Project Manager (Pod Lead) for our Newsletter Operations team. You'll report to the Operations Manager and lead a pod of Email Marketing Specialists. You'll work closely with Broadcast Managers, QA Managers, designers and writers.

Your job is to make sure things that get started actually get finished. That means SOPs get learned and used, triggered workflows turn into real work, and marketers learn to solve problems on their own. You're the first check between the marketers' work and the Operations Manager. Anything you send up should already include context, analysis and a suggested next step.

Requirements

• Experience managing or coaching a team in a fast-paced, process-driven setting (newsletter, marketing or content operations preferred)

• Strong coaching and facilitation skills: you can run case reviews and 1:1s that build skills, not just check status

• Structured problem-solving: you can turn a vague issue into a clear analysis with a suggested action

• Comfortable tracking health checks, SOP rollouts, growth triggers, paused newsletters, transfers at once, without dropping any

• Good judgment on what to fix within the team and what really needs to go up

• Experience giving clear, useful feedback to marketers, writers or designers

• Very organized and detail-oriented

• Strong written and spoken communication, including reviewing and improving replies to subscribers

Responsibilities

• Watch newsletter health across the pod: growth status, send consistency, segmentation and whether the numbers are right

• Check issues that marketers report, and turn them into documented cases with a suggested fix before sending them up

• Run team problem-solving sessions, case reviews and regular 1:1s matched to each person's level

• Share every SOP and process update, and follow up until it's understood and actually used

• Make sure triggered processes (such as growth-stage QA checks) get done and don't stop at a notification; reopen delayed items and assign next steps

• Track growth milestones, and make sure promo, broadcast, QA and partner actions happen on time

• Help marketers with fixes, drafts and ideas, and review their work before it goes to designers or for approval

• Keep track of paused newsletters and what's needed to restart them, so pauses don't drag on

• Check writers' work for quality patterns, and track designer tasks from start to finish

• Coordinate newsletter transfers and side projects within the pod

• Make sure inboxes are monitored across the pod, and review sensitive or complex subscriber replies before they go out

Nice to have

• Background in newsletter, marketing or content operations

• Hands-on experience with newsletter platforms, growth stages or broadcast workflows

• Experience writing or rolling out SOPs

• Experience with project tracking tools for managing many open items across a team

What We Offer

Professional Growth

• International and multicultural environment

• Career development opportunities

• Learning resources and corporate library

• Work alongside a high-performing team

• Access to modern tools and technologies

Benefits

• Competitive salary

• Paid vacation days

• Paid sick leave days

• Team events and activities

• Paid English courses

• Multisport card

Working Environment

• Modern office in Poland

• Complimentary snacks, drinks, and office perks

• Friendly and supportive team