MBBS Doctors – Online Chat Consultations

About the job

About Plum

Plum is an employee insurance and health benefits platform for modern organizations. Our mission is to positively impact the health and financial wellbeing of every human.

Employee health insurance has been the primary driver of health insurance penetration across developed countries. India is riding on the same wave. Employee health insurance covers 250mn people today, and would cover over 500mn people in the next decade.

But insurance in India still remains a hairy problem. No trust. Inhuman behaviour. Low awareness. Too much paperwork. Communication gaps. Overcomplicated systems. Commoditization. Complication. Manual processes. Opacity. Too much fine print. Warped policies. Scamming. Too many hiding features. Loopholes. Fear. Intimidating processes.

With Plum, we are building the most trusted insurance & healthcare provider for people and companies. We are reimagining the world of employee insurance and health benefits to build a future where insurance and benefits are accessible, inclusive and simple.

Plum’s currently serve thousands of the world’s fastest growing organizations including the likes of Zomato, Cred, Groww, PhonePe, Zerodha, Twilio, Rippling, Atlassian and Notion. We are backed by Sequoia, Tanglin Venture Partners and Tiger Global.

Why Join us?

You get to be part of a mission-driven team and work with passionate partners and industry leaders to build the future of two giant industries - insurance and healthcare - that touch every single person every day. Join us in setting a new standard—benefits that are digital, simple, and truly human.

1. Build in a challenging space: Tackle complex challenges, experiment, and drive innovation in a traditional space like insurance and healthcare.

2. Mission with impact: We're reshaping health benefits for companies of all sizes

3. People-first culture: We put our people first, just like we do for our customers.

4. High ownership: We move fast, take big bets, and own our work.

5. Diverse & inclusive team: Work with a supportive team that values different perspectives.

6. Learning & Development: We invest in your growth through mentorship and resources.

About the Role

We are looking for qualified and patient-focused MBBS doctors to join our team for online chat consultations.

Location: Bangalore, Full-time

Compensation: ₹45,000–55,000 per month

Experience: 1–2 years post-MBBS

Key Responsibilities

• Provide medical consultations and guidance to patients through chat.

• Understand patient concerns and provide appropriate medical advice.

• Maintain accurate consultation records and documentation.

• Ensure timely responses and a high standard of patient care.

• Follow established clinical protocols and escalation guidelines.

Requirements

• MBBS degree with 1–2 years of post-MBBS experience.

• Excellent written English communication skills.

• Comfortable handling patient consultations through chat.

• Must be based in Bangalore.

• Strong clinical judgment and a patient-first approach.

Work Schedule

• Working hours: 9-hour shift, with a 1-hour break.

• Working days: 6 days a week.

• Work arrangement: Full-time, 1 day Work From Office (WFO) and 5 days Work From Home (WFH).

• Shift timings and weekly off will be discussed and finalised before joining.