Medical Virtual Assistant - Registered Nurse (Remote)

Description About the Role: Snapscale is looking for an experienced Medical Virtual Assistant (Healthcare Virtual Assistant - HVA) to work directly with the team at a US-based direct primary care clinic. This role is for a registered nurse and plays a key part in ensuring a seamless patient experience through accurate scheduling, communication, and healthcare coordination. If you have strong communication skills, attention to detail, and a passion for healthcare, we’d love to hear from you! Key Responsibilities: Patient Communication, triage, scheduling, intake and registration Manage incoming calls and messages Triage patient messages — assess symptoms, provide guidance/care plans, or escalate to a provider Prescription refills and orders Enter orders for imaging, referrals, sleep studies, and more Documentation & Records Navigate and work the fax queue Coordinating referrals & specialist appointments Insurance verifications & pre-authorizations Perks: Health Maintenance Organization (HMO) Competitive pay Government-mandated benefits 13th month pay Night differential pay Internet allowance Perfect attendance bonus Yearly salary increase Opportunities for career growth and development Requirements Exceptional English communication skills, both written and verbal. Registered Nurse Strong medical office support skills, with excellent organizational and multitasking abilities. Experience in medical office operations, including scheduling, patient management, and billing support. Reliable and stable internet connection