Mgr, Ambulatory Care Systems- 40hr

Accountable for the development and maintenance aspects of planning, design, development,
implementation, training, maintenance and evaluating of the ambulatory care information systems. Provides direction for and management of ambulatory care information system functions throughout the organization. Utilizes the knowledge and skills of clinical practice and clinical workflow to determine clinical functions that are suitable for computer application and to ensure the information systems are consistent with professional standards of clinical practice. Plans, designs, develops, implements and works with clinical governance structures in order to support the changing requirements of acute care information systems. Reports to the Director Clinical Application Services.

• Provides leadership to staff and ambulatory care departments in identifying, planning, designing, developing, implementing, training, maintaining, and evaluating efficient, effective ambulatory care information systems.
• Work collaboratively with the Medical Staff leadership and clinical leadership to provide guidance in introducing new technology, software, or programs to support clinical processes throughout the organization that are based on evidence and reflect best practice standards.
• Assesses processes and facilitates process redesign, refining systems and tools to support safe and efficient patient care.
• Promotes technologies that support clinical decision-making and facilitate data entry and retrieval for quality improvement, patient safety and patient flow.
• Manages resources to accomplish organizational goals for deployment of the electronic medical record and supporting systems.
• Represents the interests of clinical information systems in clinical leadership meetings and provides key input for both tactical and strategic systems planning.
• Develops, implements and administers policies and procedures pertaining to the build and use of ambulatory care systems.
• Provides effective human resource management by providing, assessing and teaching appropriate staff and promoting communication and feedback.
• Participates on or chairs committees to facilitate the evaluation, design, implementation of activities/processes that support cost-efficient quality patient care and improve clinical processes and workflow.

Supervisory Responsibilities:

• Responsible for the supervision for all staff supporting ambulatory care information systems.
  

Education and/or Experience Required:

• Education Required: Bachelor’s degree in Information Management, Business Management, and healthcare-related field required. Equivalent demonstrated work experience will be considered in lieu of formal education.
• Experience Required: Five to eight years in information management and or clinical management with at least three years in a leadership role or senior systems support role.
  Position Specific Job Education and/or Experience

License and/or Certification Required:

• For Epic applications teams, at least one relevant Epic certification is required as outlined in the Epic
  certification policy.
• Additional Epic certifications may be required (Chronicles, SQL, etc) in order to support higher complexity
  projects or issues.
• For non-Epic applications, a relevant certification is desired, if available.

Knowledge, Skills and Abilities Required:

Knowledge of:

• Web-based technologies, processes, and analytics.
• Employing software quality assurance and testing concepts, techniques, industry best practices, tools and
  standards.

Ability to:

• Demonstrated staff management experience, along with interpersonal skills necessary for effective communication with all levels of client.
• Employ software quality assurance and testing concepts, techniques, industry best practices, tools and
  standards.