Microsoft Dynamics CRM Project Manager

Job Description This is a remote position. Location: Remote Engagement Type: Project-based Assignment; B2B Contract Duration: 6 months with possible extension Timezone: CET ± 3 hours Be part of our Global Engineering Network! One of our clients in the Digital Transformation and Enterprise Technology sector is looking for an experienced Microsoft Dynamics CRM Project Manager to lead large-scale CRM transformation initiatives and oversee enterprise-wide Microsoft Dynamics 365 Customer Engagement (CE) programs. This role is ideal for a senior leader with strong experience delivering complex CRM ecosystems, driving stakeholder alignment, and managing multi-stream digital transformation programs across enterprise environments. Key Responsibilities Spearhead end-to-end Microsoft Dynamics 365 CRM / CE transformation programs across multiple business units and regions Oversee program governance, delivery roadmaps, risk management, budgeting, and executive reporting Manage cross-functional teams including solution architects, developers, business analysts, and third-party vendors Drive integration initiatives across the Microsoft ecosystem, including Power Platform, Azure, Microsoft 365, and enterprise applications Collaborate with executive stakeholders to align CRM strategy with business objectives and operational transformation goals Ensure delivery quality, scalability, security, and compliance across enterprise CRM environments Support organizational change management, user adoption strategies, and business process optimization Organize program dependencies, timelines, and delivery milestones within agile and hybrid delivery models Requirements Ideal Profile 10+ years of experience in enterprise CRM program management or digital transformation leadership Strong expertise in Microsoft Dynamics 365 CRM / Customer Engagement (CE) Proven experience managing large-scale enterprise CRM implementations and modernization program Deep understanding of Microsoft ecosystem including Power Platform, Azure, Power BI, and Microsoft 365 Experience overseeing complex integrations, data migration, and multi-vendor delivery environments Strong executive stakeholder management and communication skills Experience with governance frameworks, program delivery methodologies, and transformation roadmaps Ability to operate effectively in international and distributed delivery teams Microsoft certifications related to Dynamics 365, Power Platform, or Azure is an advantage Experience in regulated or enterprise-scale industries such as finance, healthcare, telecom, or public sector Background in change management and business transformation initiatives Familiarity with agile program delivery frameworks Excellent communication skills Why Partner with Us? · Clear scope with no ambiguity over deliverables. · Opportunity for repeat engagements based on performance. Selection Process 1. Proposal Submission o Submit your professional profile/CV by applying for the role. 2. Business Alignment Call o 30-minute virtual discussion with a Human Capital Consultant to review scope and expectations. 3. Verification o Opportunity to complete Castille Vetting (background and compliance checks). 4. Client Skills Review o Direct interview with the end client to discuss project specifics. o Project-specific technical assessment (if required). Ongoing Business Support · Access to CX guidance and market insights through our professional network.