Mid-Market Sales Associate

Become a member of the PACK! Job Purpose PetScreening is seeking a highly motivated, results-oriented Mid-Market Sales Associate to join our sales organization. This role is responsible for driving revenue growth through a combination of new logo acquisition, portfolio expansion, and customer retention within the multifamily, single-family rental, and manufactured housing industries. The ideal candidate is a proactive sales professional who thrives on building relationships, creating opportunities, and delivering measurable business outcomes. This individual will identify and secure new business, expand adoption within existing customer portfolios, and serve as a trusted advisor to clients throughout their partnership with PetScreening. Success in this role requires a balance of prospecting, consultative selling, account management, and strategic relationship development. Key Responsibilities Business Development & Account Growth Develop and execute strategic prospecting plans through cold calling, email outreach, referrals, social selling, networking, and industry events. Identify, engage, and build relationships with key decision-makers and influencers within target accounts. Generate, qualify, and advance a consistent pipeline of new business opportunities. Partner with existing customers to identify portfolio expansion opportunities, increase platform adoption, and maximize customer value. Conduct regular business reviews with customers to uncover growth opportunities and strengthen client relationships. Develop account strategies that drive retention, expansion, and long-term customer success. Utilize account-based selling techniques to penetrate larger organizations and expand PetScreening's market presence. Maintain a thorough understanding of industry trends, competitive solutions, and customer challenges. Sales Process Management Conduct consultative discovery conversations to understand customer needs, operational challenges, business objectives, and growth initiatives. Deliver compelling virtual and in-person product demonstrations tailored to prospect and customer requirements. Develop customized business cases and ROI-driven recommendations that support customer acquisition and expansion efforts. Manage opportunities through the entire sales cycle, including prospecting, qualification, solution presentation, proposal development, contract negotiation, and implementation handoff. Collaborate with Customer Success, Marketing, Product, and Operations teams to ensure a seamless customer experience. Maintain accurate pipeline, activity, and forecasting information within CRM systems. Consistently follow up and advance opportunities while delivering a best-in-class customer experience. Success Measures Achieve or exceed annual new business unit targets. Achieve or exceed portfolio expansion and account growth objectives. Maintain strong pipeline health and forecasting accuracy. Drive customer adoption and increased utilization across assigned accounts. Generate consistent qualified pipeline through proactive prospecting activities. Contribute to overall company growth through both customer acquisition and expansion efforts. Maintain high levels of customer satisfaction and relationship engagement. Ideal Candidate Proven success in B2B SaaS, multifamily housing, PropTech, or related solution-based sales. Strong prospecting, negotiation, and closing skills. Ability to manage both new business acquisition and account growth responsibilities. Exceptional communication, presentation, and relationship-building skills. Self-motivated, highly organized, and results-driven. Experience managing complex sales cycles and multiple stakeholders. Comfortable working in a fast-paced, high-growth environment. This is an opportunity to join an industry-leading organization and play a key role in accelerating PetScreening's continued growth while helping housing providers create better experiences for residents, pets, and property teams. Essential Functions Prolonged periods of sitting and working on a computer. Proficient computer skills with the ability to learn new software. Meet individual and team performance targets by achieving key productivity and quality KPIs. Contribute to a collaborative team by sharing ideas and process improvements, while working in a hybrid environment that requires being in the office 3 days a week. Regular attendance at in-office team meetings and training sessions is a component of the hybrid work model. About PetScreening Our Vision: PetScreening strives to be the global leader for pet screening and animal validation. We want to make the world more pet inclusive no matter where you live, work, play, or stay. Our Mission: PetScreening advocates responsible pet ownership and helps validate legitimate assistance animal accommodation requests. What We Do: PetScreening™ is the fastest growing pet-property tech SaaS company. We help property managers and housing providers manage residents' pets and assistance animals (service animals/emotional support animals/companion animals/etc.). Our proprietary screening platform adds an additional layer of liability protection by having a standardized process when dealing with household pets and assistance animals. Our Culture: PetScreening has a pet-friendly office located in the heart of the Merino Mill in Mooresville, NC (Lake Norman area). Our large office provides space for independent, team, and large group collaboration within several different types of work spaces. Our casual office environment encourages our employees to bring their pets to work. We offer a hybrid schedule, which includes select optional remote work days allowing our employees to work hard while having fun. Benefits Offered: Medical/Dental/Vision/HSA benefits offered after 30 days of employment. Company sponsored Life Insurance and Short Term Disability. Optional Life Insurance and Long Term Disability Plans. 401(k) with 3% match regardless of employee contribution. Quarterly open enrollment. Paid time off accrual beginning first day of employment Paid holidays Optional remote work days Paid Family/Military/Bereavement leave Pet friendly office Equal Opportunity Employer PetScreening is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.