Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals for a range of mid–senior level opportunities across the United Kingdom. This is a multi-role campaign covering several functions within the sector, including hotel and venue operations, food & beverage leadership, guest experience, events, and revenue performance. These opportunities suit professionals ready to broaden their remit, lead teams, and progress toward senior leadership roles (e.g., Operations Manager, Head of Department, Cluster Manager, or General Manager level) as performance and business needs align. Key Responsibilities Lead day-to-day hospitality operations across accommodation, food & beverage, events, and/or multi-department environments to deliver service and financial targets Drive guest experience standards, quality assurance, and service recovery to strengthen satisfaction and reputation Manage and develop teams through coaching, rota planning, performance management, and succession planning Oversee departmental budgets, forecasting, payroll controls, and cost management while maintaining service quality Implement operational procedures, SOPs, and compliance requirements aligned to UK standards, including Health and Safety Executive (HSE) expectations Support food safety compliance where relevant, including HACCP-based procedures and internal audit readiness Partner with commercial, sales, and revenue functions to improve occupancy, ADR/RevPAR (where applicable), covers, and overall profitability Manage supplier relationships, stock control, and operational readiness for peak trading periods Produce operational reporting, analyse KPIs, and deliver continuous improvement initiatives across service and efficiency Contribute to strategy delivery, refurbishment/opening activity, or turnaround plans depending on assignment
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