Mid-Term Support Intern

Mid-Term Support Intern We usually respond within two weeks 🏡 Join GuestReady! GuestReady is a game-changer in short-term rental and hospitality management, operating in the UK, France, Portugal, Spain, and the UAE . Since 2016, we’ve been redefining the industry with cutting-edge technology and top-notch service . We’re now looking for a Mid-Term Support Intern to join our Porto office and help deliver outstanding experiences for our guests! 🎯 Role Overview As a Mid-Term Support Intern , you’ll play a key role in supporting our Guest Support team to ensure our guests have a smooth and enjoyable stay. You’ll assist with customer communication, handle administrative tasks, and contribute to maintaining the high-quality service that defines GuestReady. 💼 Key Responsibilities ✅ Support the Guest Support team in providing a great experience for our guests. Example: Help manage guest inquiries and ensure quick, efficient resolutions. ✅ Handle customer communications professionally and empathetically. Example: Respond to messages and assist with booking-related questions. ✅ Assist with administrative and operational tasks . Example: Manage data using Excel and help organize internal documentation. ✅ Maintain accuracy and attention to detail in all tasks. Example: Double-check guest information or booking details to prevent errors. 🛠 What You Need to Succeed 🔹 Enthusiasm for hospitality and delivering excellent customer service . 🔹 Attention to detail and strong organizational skills. 🔹 Good communication skills and a positive, professional attitude. 🔹 Proficiency in Excel (preferred). 🔹 Eagerness to learn and grow in a fast-paced environment. 🎁 Perks & Benefits 🏡 Hybrid work flexibility – balance work and life your way. 🚀 Be part of a fast-growing company in the travel industry. 🌍 Work in a dynamic, multicultural team . 📚 Opportunities for learning and career development . 🧘 Focus on wellbeing with supportive activities. 🙌 Join Us on This Exciting Journey! Even if you don’t tick every single box, we encourage you to apply! If you’re a 70% match , we’d still love to hear from you — many skills can be learned on the job. 🌈 Diversity & Inclusion At GuestReady, we celebrate diversity and are proud to be an equal-opportunity employer . We value unique talents and perspectives and welcome applicants from all backgrounds — regardless of race, gender, religion, sexual orientation, disability, age, or culture. Let’s build something amazing together! 🚀 Department Distribution Locations Porto Remote status Hybrid About GuestReady ✨ Diversity is Our Superpower! 🌱 Humble Beginnings: Started with 20 team members in 2016. 🌍 Global Impact: Now over 300 passionate professionals. 🤝 Balanced & Inclusive: 👩‍🤝‍👨 Gender Harmony: Nearly a 50/50 split between men and women 🌈 Inclusivity: Proudly include non-binary colleagues, ensuring every voice is heard. 🌐 Unity in Diversity: Embracing Over 60 Nationalities Join us as we celebrate the unique contributions of our global family—where diversity drives creativity and success!