MNSI - Team Administrator

Agenda for Change, Band 5 - £32,073 (National) – There is also an additional homeworking allowance of £600 per annum for those working from home. Please note for part time roles – this will be pro rata.

Contracted Hours: Full time 37.5 hours per week

Contract Type: Fixed Term/Secondment for 6 months initially, with possibility to extend for a further 6 months to cover maternity leave.

Closing date: Friday 9th October 2026 at 11.59pm

Make a difference

Every role at CQC contributes to our mission. If you’re looking for a new role in Maternity and Newborn Safety Investigation (MNSI) Programme that gives a true sense of meaning and purpose, then you’ve found it.

As a Team Administrator, you’ll help keep vital safety investigations running smoothly by providing the support and coordination that enables teams to improve maternity and newborn care across England.

Picture this

You’ll work alongside colleagues across the MNSI programme, helping teams stay organised, connected and focused on work that supports learning and improvements in maternity and newborn safety. As a Team Administrator in the Maternity and Newborn Safety Investigation (MNSI) Programme, you might:

• Help coordinate clinical advisor panel meetings, bringing together specialist expertise to support important investigations.

• Support training events and induction programmes, helping new colleagues quickly settle in and contribute to the team's work.

The role

You’ll be key in helping us deliver our work. In this role, you’ll:

• Coordinate meetings and communications: Manage diaries, arrange meetings and events, prepare agendas and meeting notes, and ensure actions are followed up with the right people.
• Maintain accurate records and systems: Keep information, databases, SharePoint pages and electronic records up to date so teams can access the documents they need.
• Provide day-to-day business support: Handle correspondence, organise travel and logistics, create presentations and provide flexible administrative support across the programme when needed.

Show us

We will be looking for specific skills, knowledge and experience in your application form:

• Experience providing administrative support in a busy organisation, including coordinating meetings, managing correspondence and maintaining accurate records.
• Experience using Microsoft Office and other digital systems to produce documents, presentations, databases or shared information resources.
• Experience organising and prioritising a varied workload, managing competing deadlines and working independently while maintaining accuracy and attention to detail.

Apply today to join a workplace where your impact is felt every day.

Compliance
Note for internal candidates:
This is a secondment/fixed term opportunity. Please read the recruitment and selection policy section on secondments. You must discuss your application with your line manager before applying.
To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

Next steps
If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in the Job Description

If you’d like an informal chat about the role contact – Rebecca Wilkie, MNSI Business Development Manager, rebecca.wilkie@mnsi.org.uk. For general enquiries, please email recruitment@cqc.org.uk.

The Benefits
We offer a wide range of benefits, including:

• Annual leave starting at 27 days per year, rising to 33 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Equity for all
We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.
We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.
We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.
We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:

• Age
• Sex
• Gender identity or expression
• Sexual orientation
• Religion or belief
• Ethnicity
• Disability

Values and vision
We are guided by our core values, which shape our work and our culture.
Excellence – being a high-performing organisation.
Caring – treating everyone with dignity and respect.
Integrity – doing the right thing.
Teamwork – learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.

A Note on AI
AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

• AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
• Spell-checking and condensing word counts are great ways to use AI effectively.
• Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
• Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.