About Lavasource
Lavasource is building a modern HR Transformation ecosystem combining Transformation Advisory, HCM Systems Integration and Managed Services with flexible access to specialist talent, all supported by a vibrant community of HR and Technology professionals at the intersection of HR and AI.
We are investing in Monday.com to help our teams manage projects, reuse knowledge, automate routine work and deliver consistently high-quality outcomes. In parallel we are working with our strategic technology partner Euvic on a number of AI initiatives as part of the “Lavasource Workbench” to help us to automate and streamline a range of activities and services.
We are looking to hire a Monday.com & AI Solutions Specialist to help configure, support and continuously improve our internal technology.
The Role
Your immediate priority will be to configure and support Monday.com, working closely with our PMO team to develop effective project, portfolio and resource-management processes.
You will also help us, (in collaboration with Euvic) to identify and implement practical applications of AI and automation across Consulting, Community, Talent and Operations.
Over time, you will help Lavasource build stronger internal platform capability and take greater ownership of systems currently supported by external technology partners.
This is not simply a system-administration role. You will be expected to understand business problems, improve processes and translate requirements into practical, maintainable solutions.
Key Responsibilities
Monday.com implementation and support
- Configure Monday.com workspaces, boards, forms, dashboards and workflows.
- Work with the PMO team to design project and portfolio-management processes.
- Develop templates for projects, plans, resources, risks, issues and actions.
- Build automations, notifications, approvals and reporting.
- Establish standards for board design, data quality and platform governance.
- Manage users, roles and permissions.
- Support colleagues with day-to-day questions and technical issues.
- Deliver user guidance and training.
- Monitor adoption and recommend improvements.
- Maintain accurate configuration and process documentation.
Integrations and automation
- Connect Monday.com with other Lavasource platforms and data sources.
- Build and maintain integrations using APIs, webhooks and automation tools.
- Automate repetitive tasks and information flows.
- Test, monitor and troubleshoot integrations and automated processes.
- Work with internal users to understand requirements before designing solutions.
- Ensure solutions are secure, reliable, documented and maintainable.
AI Workbench
- Help identify valuable applications of AI across Lavasource.
- Support approved tools such as ChatGPT, Claude and Microsoft AI services.
- Build repeatable AI-assisted workflows rather than isolated prompts.
- Support use cases such as project reporting, knowledge retrieval, research, proposals, content and administration.
- Help maintain shared prompts, templates, instructions and knowledge sources.
- Test outputs and establish appropriate human-review controls.
- Help colleagues use AI safely, effectively and responsibly.
- Monitor new AI capabilities and recommend relevant opportunities.
Internal technical capability
- Work alongside Euvic and other technology partners.
- Develop a clear understanding of Lavasource’s platform architecture and integrations.
- Ensure technical decisions, configurations and dependencies are documented.
- Gradually take ownership of configuration, support and lower-complexity enhancements.
- Help manage the technical backlog and prioritise improvements.
- Support the Community and Lavasource Marketplace platforms where appropriate.
- Promote simple, maintainable solutions and reduce unnecessary external dependency.
- Contribute to the longer-term development of Lavasource’s internal platform capability.
What success looks like
During your first 90 days, you will:
- Understand the needs of the PMO and existing Monday.com environment.
- Configure core project and portfolio-management workflows.
- Establish consistent workspace, board and permissions standards.
- Deliver useful dashboards and management reporting.
- Provide responsive support and training to Monday.com users.
- Identify and automate high-value manual processes.
- Pilot two or three practical AI-assisted workflows.
- Map important systems, integrations and external dependencies.
- Establish reliable technical documentation and change controls.
- Recommend a roadmap for increasing Lavasource’s internal platform ownership.
About you
You are a practical technology problem-solver who enjoys improving the way people work.
You can translate business requirements into effective workflows and explain technical ideas clearly to non-technical colleagues. You are curious about AI, comfortable learning new platforms and disciplined about testing and documentation.
You do not automate a process simply because you can. You first understand the problem, users and desired outcome.
Essential experience and capabilities
- Hands-on experience configuring and administering Monday.com.
- Experience building boards, workflows, dashboards and automations.
- Understanding of project, portfolio or PMO processes.
- Experience integrating business applications using APIs, webhooks or automation tools.
- Familiarity with tools such as Make, Zapier, Power Automate or similar.
- Practical experience using AI tools such as ChatGPT, Claude or Microsoft Copilot.
- Strong analytical and problem-solving skills.
- Ability to gather and clarify requirements from business users.
- Good testing, troubleshooting and documentation habits.
- Strong written and spoken English.
- Ability to work independently within a remote international team.
- Good judgement when handling confidential business and client information.
Desirable experience
- Monday.com certification or advanced implementation experience.
- Experience with JavaScript, Python or another scripting language.
- Familiarity with databases and structured data.
- Experience with Microsoft 365 and Bettermode Community Platform.
- Experience building AI-enabled workflows or knowledge assistants.
- Understanding of information security, access management and data governance.
- Experience supporting consulting, professional-services or project-delivery teams.
- Experience working with UK/US and international stakeholders.
- Experience coordinating with external software-development partners.
Why join Lavasource?
- Take ownership of a strategically important business platform.
- Work closely with a new PMO team and experienced consulting leaders.
- Help shape the Lavasource AI Workbench from an early stage.
- Develop solutions across consulting delivery, community and talent.
- Build broad experience across automation, AI and digital platforms.
- Help establish Lavasource’s internal technology capability.
- Join a growing international business where your contribution will be visible and important.
Application
Please submit your CV and a short response covering:
- A Monday.com solution you have designed or significantly improved.
- A business process you have automated and the value it created.
- Your practical experience with AI tools such as ChatGPT or Claude.
- What you would prioritise during your first 30 days at Lavasource.