National Account Manager – Grocery

National Account Manager – Grocery

National Pies | Tasmanian Bakeries

Melbourne-based | Hybrid Role

Big customers. Strong partnerships. Plenty of opportunity.

National Pies has been baking in Tasmania since 1942. We’re proudly Tassie, proudly different — and increasingly, proudly national.

As we continue to grow across mainland Australia, we’re looking for an experienced, Melbourne-based National Account Manager – Grocery to help drive the next stage of our growth across Australia’s major retailers and independent grocery sector.

And you’ll be starting from a great place.

We’re proud of the strong, collaborative relationships we’ve built with our grocery customers. You’ll inherit genuine customer partnerships and a strong platform from which to grow. Rather than starting by rebuilding relationships, you’ll be able to focus on what’s next — identifying new opportunities, bringing great ideas to the table and translating strong relationships into sustainable, profitable growth.

This isn’t simply an account management role. Based in Melbourne, you’ll take ownership of a broad national grocery portfolio across our fresh and frozen business, working with some of Australia’s largest retailers as well as our independent grocery partners. You’ll build on established relationships, develop joint growth plans and work across our business to turn opportunities into reality.

What you’ll be doing

You’ll take ownership of a portfolio of grocery customers and opportunities across our fresh and frozen business, with responsibility for:

• Building on our existing strong customer partnerships and identifying the next opportunities for growth
• Developing and executing customer strategies, joint business plans and growth initiatives
• Leading range reviews, ranging submissions and new business opportunities
• Managing pricing, promotional programs, trade investment and customer profitability
• Using category, shopper and sales insights to identify opportunities and build compelling customer stories
• Working with Marketing and Innovation to bring new products and customer-specific opportunities to market
• Partnering with Planning, Operations and Supply Chain to ensure strong forecasting, service and execution
• Tracking customer and category performance and turning the numbers into clear actions
• Negotiating trading terms and commercial agreements
• Identifying opportunities to expand our brands, products and formats across Australian grocery

It’s a role that combines strategy, relationships and execution — from sitting across the table from a buyer to working with our bakery, innovation and planning teams to make sure we can deliver what we’ve promised.

You won’t just be managing an account plan. You’ll be helping shape the next chapter of National Pies.

Who we’re looking for

You’ll ideally have experience in FMCG and grocery account management, with a strong understanding of how Australian retailers operate.

More importantly, you’ll be someone who is:

• Commercially sharp, with strong financial and analytical capability
• A confident negotiator and credible relationship builder
• Able to turn customer insight into compelling commercial opportunities
• Able to think strategically while still getting into the detail and making things happen
• Curious about customers, shoppers and what drives category growth
• Collaborative and able to bring different parts of the business together
• Proactive and entrepreneurial — you see opportunities and take ownership of turning them into results

Experience working with major grocery customers such as Woolworths, Coles, Metcash or independent grocery groups would be highly regarded.

Why National Pies?

We’re an Australian-owned food manufacturer with more than 80 years of baking history and an ambitious growth agenda.

Our products are already enjoyed by customers across Australia, and we have strong relationships with the retailers we partner with. The foundations are there. The opportunity now is to build on them.

You’ll join a business where decisions can happen quickly, good ideas get heard and you can see the impact of your work — whether that’s a new product on shelf, a new customer won or an existing partnership growing significantly.

You’ll also have the opportunity to work closely with people across Sales, Marketing, Innovation, Operations and Supply Chain, giving you genuine influence over how we develop our customers and our business.

Big customers. National opportunities. A growing Australian brand. Without the layers of a big corporate.

And while we take the commercial side seriously, we don’t take ourselves too seriously.

Proudly Tassie. Proudly Different.

If you’re an experienced FMCG account manager based in Melbourne and looking for the opportunity to take broader ownership, build on strong customer partnerships and play a meaningful role in the growth of an iconic Tasmanian brand, we’d love to hear from you.