National General Adjuster - Cyber Claims

📣 We're Hiring: National General Adjuster - Cyber Claims
🚀 Business Segment: Global Technical Services

✅ Why Join Crawford & Company?
💼 Excellent Crawford Benefits That Empower Financial, Physical, And Mental Wellness
💰 Generous Employee Referral Bonus Program
🛍️ Access To Multiple Employee Discounts

🔍 Role Overview:
✅ Resolves complex Cyber Claims generally in excess of $250,000 by investigating damages, negotiating adjustment of losses with corporate management, brokerage personnel, lawyers, accountants or public adjusters representing the insured; presents evidence in legal proceedings.
✅ The National General Adjuster - Cyber Claims role varies including direct loss assignment handling, assisting branches or Technical Services on loss handling, catastrophe claims assistance, and management of accounts.
✅ Provides peer review on assignments to other staff.

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
• Ability to manager complex claims and other personnel including adjuster team experts and consultants.
• Ability to provide successful succession planning, mentoring and assisting losses with other staff.
• Investigates claims or directs personnel in local branch in doing so by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
• Sets estimate loss values for clients.
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
• Communicates adjustment recommendations to appropriate parties after determining liability.
• Controls claim costs.
• Recommends litigation when appropriate.
• Presents evidence and serves as an expert witness at legal proceedings.
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
• Maintains professional and technical knowledge through continuing education.
• Makes sales calls to solicit new business.
• Ability to acquire and develop client relationships that result in nominated accounts and business development.

• Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred.
• Previous experience adjusting complex property or liability claims. General experience level in excess of 10 years handling claims or working within industry segment.
• Excellent knowledge of interpretation of insurance coverages, customs and practices.
• Good verbal and written communication skills.
• Excellent attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Basic computer knowledge.
• Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete designated courses while in position in order to advance.
• Completion of GTS qualification questionnaire is required for position of NGA.