National Key Account Manager Food (m/f/d)

The key function of this role is to drive profitable NSV growth of allocated Customers in the given market. The role will involve managing the operational customer relationships internally and externally, including owning the operational commercial relationships within customers.

What will be your key responsibilities?

• Achieving profitable sales and category growth with assigned customers
• Lead development and execution of business plan/JBP
• Create and execute potential based customer plans that deliver company and customer objectives and espouse category leadership principles.
• Ensures good customer relationships and influence at customer head office to implement solutions (e.g. sales revenue, trade revenue optimization, customer profitability, category growth, product range, new product launches, placement and pricing) throughout the chain that deliver mutually beneficial results for the customer and company.
• Execute all agreed to solutions with the customer to include accurate, timely forecasting, detailed follow through and efficient trade revenue optimization to an agreed budget.
• Devise and ensure the omni-channel growth within the customer
• Explain how the job gets done and the way it operates within the team and with stakeholders
• This role may be required to lead a cross functional team and collaborate/ leverage insights with internal partners (e.g. Customer Marketing, Category Leadership, Supply Chain) to fully execute customer plans / solutions.
• This role will require learning agility - understands business strategies / changes and be able to adapt to them quickly with retailers
• Is the voice of our major customers internally through the S&OP and the changes in strategy required to work with our customers
• Role model behaviours in the business (internally); influence the junior Customer Development Managers.
• Take on participation of projects on behalf of the sales community
• Be key operational contact on allocated key sub-brands

What are we looking for?

• Sales experience that includes selling, negotiating, and leveraging insights to deliver customised customer plans, achieving company and customer objectives, and advancing Category Leadership
• Customer experience with direct and head office customers delivering solutions that cover product, placement, promotion and/ or pricing; with a track record of meeting/ exceeding sales objectives, establishing effective business relationships with key decision makers at multiple levels
• Customer facing experience demonstrated by ability to assess needs, propose mutually beneficial solutions, overcome objections, handle tough situations, manage conflict, and close sale to maximize mutual value
• Exposure to leveraging the fundamentals of Category Management to drive growth; ability to tell the category story.
• Experience in managing a budget and trade revenue / Optimization delivering budget and ROI
• Fluent in German and English

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• A strong focus on learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

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