NDIS Admin & Invoicing Virtual Assistant (Astalty)

Company Description

Remote Talent is an Australian-based virtual assistant and offshore staffing agency that helps businesses scale with high-quality, reliable talent from the Philippines and beyond. We specialise in sourcing, training, and managing dedicated VAs across admin, customer support, finance, marketing, and industry-specific roles including NDIS, healthcare, property, and trades.

We are seeking an experienced NDIS Admin & Invoicing Virtual Assistant to support a growing in-home and community support provider servicing approximately 30 NDIS participants with a team of 10 staff.

This role is ideal for someone with strong NDIS administration experience who is confident using Astalty, particularly for participant setup and invoicing. The successful candidate will play a key role in ensuring participant records are accurately maintained and invoices are processed efficiently.

• Set up and maintain participant profiles in Astalty
• Manage and oversee NDIS invoicing through Astalty
• Ensure invoices are accurate, submitted on time, and tracked appropriately
• Maintain participant records and update information as required
• Assist with general NDIS administrative tasks
• Monitor and resolve invoicing discrepancies
• Work closely with the business owner to improve administrative processes
• Maintain accurate documentation and data entry
• Support day-to-day operational administration as needed
  

• Minimum 2 years of experience in an NDIS Administration or similar role
• Hands-on experience using Astalty (essential)
• Strong understanding of NDIS invoicing and participant administration
• Excellent attention to detail and organisational skills
• High level of written and spoken English
• Strong data entry and administrative skills
• Ability to work independently with minimal supervision
• Professional, reliable, and proactive attitude
  

• Previous experience supporting an NDIS provider
• Experience with bookkeeping or financial administration
• Ability to identify and improve administrative workflows
  

• Part-Time: 15 hours per week
• Remote work

We're looking for someone who is personable, professional, and takes pride in delivering accurate administrative support. The ideal candidate is proactive, detail-oriented, and confident managing NDIS invoicing while contributing to a collaborative and supportive team environment.