NHS 24 Parental Employability Programme - October2026

These roles are open to eligible Parents supported through the Glasgow Futures Programme, and have been provided with a code for applying, from their key worker.

Applicants who have applied for this position within the last six months are not eligible to reapply and their application will not be considered.

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

Our Regional Centres are located at, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen. This post will be based in our Cardonald Regional Centre, with Hybrid working available.

The Role’s

Role

NHS 24 have an excellent opportunity that allows Parents who are being supported by DWP in looking for work, to gain valuable work experience across 3 types of roles. The placement’s will consist of working 16 hours per week for 12 months, on a hybrid basis from our Cardonald Regional Centre in the following roles:

• Admin Assistant to Head of Integrated Service Delivery (1 post)
• ICT Admin Support (1 post)
• PMO Admin Support (1 post)
  
  

Key Responsibilities - Administrative Assistant to Head of Integrated Service Delivery

• Support the Service Delivery team with NHS 24's administrative duties to provide administration support to the Head of Integrated Service Delivery and across the broader operational transformation functions as required.
• Support the administration of improvement projects, business cases, transformation initiatives and service redesign programmes
• Review and maintain emails within the Head of Integrated Service Delivery inbox responding to enquires where appropriate
• Prepare meeting papers, agendas and supporting documentation. And record, produce and distribute formal minutes and action logs
  
  

Please read the attached job description for more detailed information.

Key Responsibilities ICT Administrative Support

• Support the ICT team with NHS 24's administrative duties to facilitate the delivery of projects and programmes
• Coordinate ICT activities including but not limited to, generic mailbox support, diary co-ordination, setting up meetings, and assisting with development / delivery of project and programme documentation
• Adhere to and develop organisational administrative policies and procedures. This will include Document Management and Control in line with the Freedom of Information Act
• Provide administrative support across NHS 24’s programmes and projects including attendance and participation at meetings, formal minute taking, recording and following up on action points, maintaining plans, decision and action logs, risk and issue registers and diary management
  
  

Please read the attached job description for more detailed information.

Key Responsibilities PMO Administrative Support Assistant

• Coordinate PMO activities including the PMO SharePoint site, PPM tool, mailbox, calendar and assisting with development / delivery of project and programme documentation
• Organise a variety of formal and informal meetings, securing a suitable time for multiple attendees. As well as organise room bookings, promoting the use of video conferencing systems to reduce the requirement for attendees to travel
• Provide administrative support across NHS 24’s programmes and projects including attendance and participation at meetings, formal minute taking, recording and following up on action points, maintaining plans, decision and action logs, risk and issue registers and diary management.
• Monitor and report on the progress of project activities across multiple projects and programmes
  
  

Please read the attached job description for more detailed information.

Successful Applicant Will

• Be currently receiving support from the Glasgow Futures Programme as a parent returning to the workplace
• Have previous experience in an administrative/coordination role
• Demonstrate working knowledge of MS Office packages including Word, Excel, Power Point, Teams and Outlook
• Demonstrate an all-round professional attitude to performing the varied tasks required, with excellent communication and organisational skills
  
  

Benefits

NHS 24 offers a complete benefits package, with a Fixed-term 12-month contract of 16 hours per week, on Band 3 £29,103 - £31,409 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service.

We Also Offer You Many Supportive Policies To Enhance Your Employee Journey And Have a Comprehensive Employee Assistance Programme Provider, Cycle To Work Scheme, Bursary Scheme And a Range Of Learning And Development. As An NHS Scotland Employee You Will Be Entitled To

• 35 days annual leave (rising to 41) pro-rata
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
• NHS discounts on goods and services
• HELP, employee support and assistance
  
  

This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.

Interested?

To proceed with an application, your key worker will have provided you a code for the application. You must input the code correctly, or your application will not be progressed, and you will not be able to try again. If you have any questions, please contact

Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the which will support you in your application.

We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.

Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work.

We are progressing an Anti-Racism Action Plan, which builds on our existing equalities work, and this will help us to measure our progress towards becoming an anti-racist organisation.

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visas as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

Please note that NHS 24 is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsoredBEFORE submitting your application form