Nights Transportation Assistant

Position Description

Nights Transportation Assistant | Remote | Full-Time | Monday – Friday, 3:00 PM – 12:00 AM CST

White Star Logistics is growing rapidly and remains committed to sustained expansion. As part of this growth, the organization has set a milestone of delivering 1,000,000 loads. Achieving this goal requires a Nights Transportation Assistant capable of coordinating cross-border freight and maintaining the carrier capacity and documentation accuracy needed to scale accordingly.

This position carries significant coordination and compliance responsibility: preparing and auditing cross-border documentation, dispatching loads with consistency, and serving as the go-to connection between carriers, customers, and internal teams overnight. This role is intended for a motivated, detail-driven transportation professional, someone who will help protect the carrier network and compliance standing necessary for the company's next phase of growth.

Candidates with a demonstrated record of managing cross-border freight documentation and thriving in a fast-paced, overnight environment, and who are ready to take ownership as part of a growing team, are encouraged to apply.

We Are Looking For:

• 3 years of freight brokerage experience – Candidates know cross-border freight operations thoroughly and bring a proven track record.

• Bilingual fluency – Fluent in English and Spanish, both verbal and written.

• Documentation expertise – Hands-on knowledge of Carta Porte, DODA, and related customs documents.

• Multitasking skills – Thrives when managing multiple active loads and exceptions in a fast-paced environment.

• TMS platform experience – Comfortable maintaining accurate, audit-ready shipment records.

• Strong communicator – Clear, confident, and able to build trusted carrier relationships.

• Independent operator – Comfortable owning the overnight shift with no one else online.

What You Will Do:

• Coordinate and dispatch loads – Intra-U.S. and cross-border, including drayage, transloads, and door-to-door moves, with sound carrier sourcing, rate negotiation, and load coverage.

• Prepare and audit documentation – BOLs, Carta Porte, DODA, Commercial Invoices, and customs entries, catching issues before they become a customs hold.

• Manage overnight exceptions – Serve as the overnight point of contact for internal teams, carriers, and clients, managing detentions, delays, and escalations with confidence.

• Build and protect carrier capacity – Maintain trusted carrier relationships to protect coverage during peak or disrupted lanes.

• Maintain TMS records – Keep shipment records accurate, current, and audit-ready.

• Track U.S. domestic freight – Monitor and communicate shipment status across U.S. domestic freight alongside cross-border loads.

Qualifications:

• 1–3 years of 3PL brokerage experience – Required, with a proven track record in the industry.

• Bilingual fluency – Ability to communicate in English and Spanish via phone and written documentation.

• Cross-border documentation expertise – Carta Porte, DODA, and related customs entries.

• Strong work ethic – Drive and focus to own the shift independently overnight.

• TMS platform experience – Prior hands-on use of a transportation management system preferred.

• Freight mode experience – FTL, intermodal, or drayage preferred.

Core Values:

• Own It – We take responsibility for outcomes, not excuses.

• Find a Way – We are resourceful, resilient, and solution-oriented.

• Protect All Stakeholders – We protect customers, employees, carriers, vendors, and the company.

• Communicate Early – We communicate proactively, particularly when issues arise.

• Excellence Through Growth – We continuously pursue improvement across our team, ourselves, and our service.

• Develop People – We believe our greatest contribution is helping people realize more than they believed possible.

Qualified candidates are encouraged to apply.