Non-Motor Short-Term Insurance Claims Consultant

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary Minimum 5 years' experience in non-motor short-term insurance claims administration. Strong knowledge of household, commercial, property, all-risk, and other non-motor insurance products. Excellent communication and interpersonal skills. Strong attention to detail and administrative skills. Proficiency in Microsoft Office applications. Ability to work under pressure and manage multiple claims simultaneously. Job Description Administer and process non-motor short-term insurance claims efficiently and accurately. Manage claims from registration through to final settlement. Liaise with policyholders, brokers, assessors, service providers, and insurers. Ensure all claims are handled in accordance with company procedures and regulatory requirements. Investigate claim documentation and obtain supporting information where necessary. Maintain accurate records and provide regular updates to clients and stakeholders. Deliver excellent customer service throughout the claims process. Matric / Grade 12. Relevant insurance qualification will be advantageous. Minimum 5 years' experience in non-motor short-term insurance claims administration. Strong knowledge of household, commercial, property, all-risk, and other non-motor insurance products. Excellent communication and interpersonal skills. Strong attention to detail and administrative skills. Proficiency in Microsoft Office applications. Ability to work under pressure and manage multiple claims simultaneously. Education Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required) Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised