Office Assistant

Job Posting End Date:

October 12, 2026

Department:

HUMAN SERVICES

Compensation Grade:

G15

Compensation Range & Starting Salary:

Pay Range: $35,193.60 - $54,849.60
Starting salary may be negotiable based on qualifications.

Job Exempt (If No, Position is eligible for overtime):

No

About Us:

Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.

Job Duties and Preferred Qualifications:

The Virginia Beach Human Services Department is seeking to hire an Office Assistant to provide administrative and clerical support to internal staff assigned under the Child Welfare Resource Development Team. This team is responsible for the recruitment, training and support of Foster Care Parents. This position provides a wide range of administrative support for all levels of team members assigned to the Resource Development Team.

Specific duties include, but are not limited to:

• Take accurate and up-to-the-minute notes of client case reviews and team meetings as needed, transcribe Family Partnership Meetings, draft letters and other correspondence.
• Assist in the completion of records requests. Complete filing, sorting and management of Child Welfare records.
• Maintain compliance with agency policy and The Library of Virginia Records Retention and Disposition Schedule.
• Compile statistical data to interpret workflow, variations in service delivery, and assess needs and trends of the organization.
• Prepare accurate reports and adhere to city documentation standards.
• Assist with coordinating and facilitating foster parent recruitment, training, and engagement activities.
• Track and maintain approved foster parent’s ongoing training to ensure they maintain required annual training.
• Serve as point of contact for the Care Quest Program. Complete Care Quest packets as supportive role to team lead placement coordinator.
• Email custody letters to Children’s Hospital of the King’s Daughters (CHKD).
• Assist with ensuring all grant reimbursements are submitted timely and kept up to date.
• Closely track expenditures related to Title IVE Pass-Through Grant and for the accuracy of the midterm and final reports.
• Maintain liaison relationship between our agency, Connect with a Wish and CHKD.
• Ensure all subpoenas are collected and administered, scanned to the proper team members copying their supervisors the same day as received.

Schedule: Monday - Friday 8am-5pm

The City offers a generous benefits package which includes health, dental and life insurance, retirement, and savings plans, maternity/paternity and parental leave, and Holidays and Paid Leave.

Additional requirements:

•  DMV Transcript: Yes

•  CDL: No

•  Drug & Alcohol Clearinghouse: No

•  CPS Check: Yes

•  Physical: No

•  Respirator: No

•  Psychological Screening: No

•  Polygraph: No

•  At Will: No

Minimum Requirements:

Minimum Qualifications: High school or GED plus one (1) year of experience in fields providing the required knowledge, skills, and abilities, such as clerical or office assistant; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Skills:

Computer Literacy, Drafting Reports, Note-Taking, Scheduling

Working Conditions:

Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business.

The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.

https://workingcondition-summary-prod.s3.amazonaws.com/P1522.pdf

Official Job Descriptions:

To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=E

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.

Equal Employment Opportunity (EEO) Statement: The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.

City of Virginia Beach

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The City of Virginia Beach boasts a diverse workforce of around 7,500 employees dedicated to delivering outstanding government services. Our team is guided by core values of quality customer service, teamwork, leadership and learning, integrity, commitment, and inclusion and diversity. Find your Best Job Yet and apply today to become part of a team where your skills and values make a significant impact.