Office/Billing Manager

Benefits: Dental insurance Health insurance Vision insurance SERVPRO of Palo Alto is hiring an Office Manager ! Benefits SERVPRO of Palo Alto offers: Competitive compensation Medical, Vision, Dental Career progression Professional development And more! As the Office Manager , you will be responsible for managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction. Key Responsibilities Assist in hiring office personnel and ensure employment best practices and compliance Manage the training and development plans for office team Oversee performance management for office team Deliver financial reporting as needed Verify and analyze franchise performance reports Assist with office staffing and compensation plan as needed Position Requirements High school diploma/GED; Associate degree or Bachelor’s degree preferred At least 1 year of management and/or supervisory experience At least 3 year of customer service and/or office-related experience At least 3 years in Xactimate billing for Mitigation related jobs Excellent written and verbal communication skills Exceptional organization and planning capabilities, strong attention to detail Skills/Physical Demands/Competencies This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Flexible work from home options available. Compensation: $73,000.00 - $83,000.00 per year Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.