Operational Assistant

Business operations support | Full-time | Remote, Pakistan

HSPG, through Global Teams (a Smail Group company), is recruiting a proactive Operations Assistant for an

established industry partner operating across property, construction and related businesses. You will support the

operations leadership team by keeping actions, information and workflows organised, accurate and moving forward.

THE ROLE

This is a hands-on business operations position for someone who takes pride in execution, clear communication and

follow-through. You will work across teams, ensuring that commitments are tracked and issues are escalated

promptly.

KEY RESPONSIBILITIES

• Maintain Asana tasks, action registers, trackers, deadlines and ownership records.

• Coordinate meetings, prepare agendas, capture decisions and follow up on outstanding actions.

• Communicate with team members and external contacts to obtain updates, documents and decisions.

• Prepare clear status summaries, progress reports and management information.

• Maintain accurate digital records, operational documents and standard operating procedures.

• Support the Group Operations Manager and other senior stakeholders with implementation of agreed priorities.

• Identify overdue actions, inconsistencies or blockers and escalate them constructively.

• Assist with cross-team coordination and continuous improvement of operational workflows.

• Use Google Workspace, Microsoft Office, Asana, Slack and other business tools confidently.

WHAT WE REQUIRE

• Prior experience in business operations, operations coordination, project support or a similar professional

environment.

• A degree in Business Administration, Management or related discipline preferred.

• Excellent written and spoken business English, with a confident and professional communication style.

• Exceptional organisation, responsiveness, accuracy and follow-through.

• Ability to handle competing priorities, work independently and proactively chase outstanding actions.

• Confidence with digital task-management and collaboration platforms; Asana and Slack experience

advantageous.

• Comfortable working remotely with colleagues and managers in the UK/Ireland.

AI & MODERN WORKING

Excellent practical AI literacy is required. You should already use AI and modern productivity tools to improve

research, meeting summaries, drafting, document organisation and workflow efficiency. You must know how to check

AI-generated outputs for accuracy and confidentiality before use.

THE PERSON

You take ownership of outcomes, not just task lists. You are confident asking for clarification, following up

professionally and ensuring that important actions are genuinely completed.

WORKING ARRANGEMENTS

Full-time, 40 hours per week. Remote from Pakistan, with meaningful overlap with UK/Ireland business hours.

Salary

competitive and dependent on experience.

HOW TO APPLY

Apply with your English-language CV and a brief covering message explaining your operations support experience,and send us on career@smailpropertygroup.co.uk

the systems you use daily, and one practical example of how AI has improved your work.