Operational Excellence & Client Delivery Consultant (US or UK/Full or Part Time Considered)

Job Description This is a remote position. PEPR is an organizational effectiveness firm dedicated to strengthening high-impact organizations — with a particular focus on the farmed animal advocacy movement. We partner with nonprofits, advocacy organizations, social enterprises, movement leaders, and funders to build the strategic clarity, internal capacity, financial resilience, and organizational foundations they need to grow, adapt, and deliver lasting change. We believe that stronger organizations create a stronger movement, and more impact for animals. Our work sits across three areas: Enable — embedded fractional teams running core operations; Engage — compliant, values-aligned global hiring and EOR infrastructure; and Elevate — advisory engagements, short-term projects, and the Animal Advocacy Ops Collective community. Across all three, our goal is the same: to unlock impact. The Role This role is the operational backbone of PEPR. You serve as the CEO's number two across our full portfolio of clients and projects — running client operations, managing delivery across engagements, and jumping in wherever the work needs doing. Where our project-based consultants bring focused expertise to defined engagements, you bring continuity, coordination, and hands-on operational delivery across everything we do. You will be comfortable jumping in across the operational remit - and leveraging the wider PEPR team where needed. If you love making things work — and take genuine pride in being the person who does the work that needs to be done — this role was designed for you. You will support PEPR in structuring our internal processes - and also work on a wide range of client projects which may include; project managing a new organizational launch, managing and overseeing compliance activity with external partners, developing policies and processes, and helping organizations plan for, and navigate moments of growth and change. You will blend operational leadership and project management, positioning clients to be the best versions of themselves - ensuring that they have the internal operational excellence to advance their mission. We are a small and mighty, growing team. Just like many of the clients we reach, we are in a startup phase and building our own infrastructure as we scale. Experience in nonprofit environments in the US and/or UK will be valuable for candidates to be successful in this role. We are open to candidates based in the US or the UK - and open to candidates looking for a full-time or part-time position. What You Will Do Deputy to the CEO Serve as the CEO's number two across the portfolio — holding an end-to-end view of engagements, priorities, capacity, and risks. Deputize for the CEO in client and internal settings, providing seamless cover and continuity. Support prioritization, engagement scoping, and resourcing decisions across the client base. Client Delivery — Operational Excellence Serve as a fractional operations manager for direct service clients — embedded as a trusted, hands-on delivery partner. Supporting activity and ensuring operational excellence across the operations remit (HR, Finance, Compliance, Systems, General Operations) Design, implement, and run the operational processes and systems that enable clients to scale their impact. Deliver the operational components of cross-functional engagements so that strategy work lands in practice — flexing across a varied mix of work as portfolio needs evolve. Portfolio & Project Management Manage and track multiple concurrent client engagements, coordinating activity across the PEPR team. Track timelines, milestones, risks, and dependencies — surfacing blockers early and keeping clients and the CEO informed. Strengthen internal delivery systems, templates, and communication rhythms. PEPR Internal Operations & Programs Support the COO on PEPR's internal systems and ways of working, and provide operational support for the Elevate program and the Animal Advocacy Ops Collective. As PEPR scales, build our operations function and lead our operational excellence supporting team members. Requirements You Might Be a Great Fit If You are an experienced operations, delivery, or project management professional — and a natural number two who thrives supporting a senior leader. You are highly organized and structured, bringing calm clarity to complex, multi-stakeholder environments. You genuinely enjoy operational work — from systems and processes to logistics and follow-through — and take pride in excellent execution. You are comfortable with navigating ambiguity and overcoming obstacles - and always come with a solution to any problem. You have had experience across multiple operational functions (general operations, compliance, HR, finance, systems). You are motivated by the farmed animal advocacy movement or the broader social impact sector - and understand how your role enables impact. You are familiar with nonprofit or advocacy organizations, or the farmed animal advocacy ecosystem. Experience with operational and compliance aspects for US 501(C)3 and nonprofit organizations. Nice to Have's Consulting, agency, shared service or multi-client experience. Fluency with modern operational tooling — project management platforms, automation, and AI tools. Project management, program management or development experience. Benefits What We Offer Compensation: For candidates based in the US, the full time salary range is $70,000-$85,000. For candidates based in the UK, the full time salary range is £50,000-£60,000. Health Insurance Support (US): For employees based in the US, medical insurance options will be offered. Retirement Fund Options: Employees in the US are eligible to participate in a 401K plan with a discretionary employer contribution. Employees in the UK will be eligible for a pension scheme with a 3% employer contribution. Remote-first, flexible working with a small, distributed, mission-aligned team. Generous paid time off and real growth opportunities — including building and leading PEPR's operations function as we scale. Meaningful work with organizations at the frontline of the farmed animal advocacy movement, with occasional travel for client engagements, team retreats and conferences. Equal Opportunities PEPR is an equal opportunities employer. We strongly encourage people of every background, identity, orientation, age, gender, origin, and ability to apply. PEPR is committed to fostering an inclusive and harassment-free environment where everyone can contribute their best work. If you are excited by this role but do not meet every criterion listed, we still encourage you to apply — we would rather assess you than have you self-reject. How to Apply Submit your application via this form. Cover letters are optional. Please apply by August 14th, 2026 - although applicants are assessed on a rolling basis. Our team will review submissions and shortlist candidates for interviews. We anticipate the interview process will include 3 interviews with various members of the PEPR team.