Operational Excellence Lead - VP

About Citco: The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco. About the Team & Business Line: Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. Your Role: Be a key member of the Intelligent Automation (IA) team and will play an integral role in designing and delivering automated processes within the Citco Group. Work with the Process Design team, Process Adoption team, business unit representatives and software vendors to optimize and digitize operational processes in order to deliver position bottom-line results for Citco Own execution of multiple concurrent projects end to end Maintain project reporting and project plans used for senior management reporting Oversee working group meetings for all assigned projects Collaborate with cross-functional teams to create new initiatives and refine existing processes that drive efficiencies Oversee execution of all business requirements, user stories, acceptance criteria and software documentation Assess business processes for transformation and/or automation Lead discussions with stakeholders to brainstorm solutions and assess feasibility Own and review solution design documents clearly articulating as-is and to-be states Document and communicate business outcomes and gains from proposed solutions Oversee all aspects of the project lifecycle including but not limited to: scoping, analyzing, developing solutions and reviewing deliverables from executing to implementing change. Manage stakeholder expectations and communications Review project reports to ensure validity and ethical communication Lead Scrum of Scrum meetings Ensure takeaways from retrospectives are implemented Establish best practices/industry standards while designing solutions Determine staffing and budgetary requirements for the team Perform detailed risk analysis and reporting Work with vendors on best practices and solution designs About You: 8+ years of experience leveraging agile project management to deliver multiple projects on time and in scope in a fast paced environment. Possess a strategic mindset and find motivation in creatively solving problems Ability to multitask and effectively manage competing priorities Experience migrating enterprise wide software solutions Strong leadership skills and supervisory experience of other professionals Undergrad degree in Finance, Accounting, Economics, Mathematics, Computer Science, Information Systems or related field Exceptional communications skills, both written and oral, and the ability to capture a diverse audience Confident leading code reviews, design sessions and reviewing technical documentation Experience using JIRA and Confluence to manage projects Can drive efficiencies with Reconciliation Tools, Business Process Management, Machine Learning, and Robotic Process Automation Experience with SmartStream TLM Recs Premium, BluePrism, SAP HANA and AWS Our Benefits Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.