QA Automation Engineer

Description of the Company Top Employers Institute is the global authority on recognising excellence in People Practices. We help accelerate these practices to enrich the world of work. Through the Top Employers Programme, participating companies can be certified and recognised as an employer of choice. The Certification is awarded to organisations based on the participation and results of the HR Best Practices Survey covering six HR domains consisting of 20 topics such as People Strategy, Work Environment, Talent Acquisition, Learning, Diversity & Inclusion, and Wellbeing. In 2026, Top Employers Institute certified nearly 2,500 organisations in 131 countries/regions. These certified Top Employers positively impact the lives of over 14 million employees globally. Top Employers Institute. For a better world of work. QA Automation Engineer The Digital Team at Top Employers Institute is responsible for the development and support of the digital platforms which include Salesforce Sales Cloud, Experience Cloud (Portal), Pardot, and CRM Analytics. These digital platforms support the core business processes for Marketing, Sales, Operations (Certifications) and Finance, and provide our clients with access to the survey, analytical insights, best practices and our website. The Digital Team is looking for a QA Automation Engineer to lead the design and implementation of automated testing across our Salesforce platforms and integrations, extending to our Mid-Market product and, as capacity allows, our public website. You will build and maintain the automation framework, use AI to make our testing faster and more resilient, and ensure high-quality deliverables through continuous, automated validation. You will work closely with developers, functional consultants, the Product Owner, and other stakeholders to validate functionality, usability, and integrations. You report to the Salesforce Architect and work closely with other members of the Digital scrum team, a fun team with skilled people from various nations. This is a fully remote role open to candidates based anywhere in India. A location in or around Pune is a nice-to-have, but by no means a requirement. Key Responsibilities Designs, builds, and maintains the test automation framework and regression suites for our Salesforce applications, Experience Cloud portals, integrations, and our Mid-Market product. Extends automated test coverage to the Mid-Market product and, as capacity allows, our public website. Automates UI testing of dynamic Lightning and LWC interfaces using Playwright and Selenium, handling Shadow DOM, iframes, and non-deterministic element IDs. Uses AI to accelerate and strengthen automation — generating and maintaining test cases, self-healing locators, and AI-assisted test authoring and debugging. Builds automated API and integration tests to validate our integrations below the UI. Integrates automated suites into our CI/CD pipeline so tests run continuously on every change. Works with developers, product owners, and other team members to ensure quality deliverables. Actively contributes in sprint ceremonies: refinements, planning, reviews and retrospectives. Delivers concise documentation of test strategy and results. Exchanges knowledge and ideas with other team members. Key result areas and main activities Building and maintaining test automation: Design, develop, and maintain automated test suites (UI and API) for Salesforce applications, Experience Cloud portals, integrations, and the Mid-Market product. Extend automated coverage to the Mid-Market product and, as capacity allows, the public website. Automate testing of dynamic Lightning and LWC interfaces, handling Shadow DOM, iframes, and non-deterministic element IDs. Apply AI-assisted techniques — test generation, self-healing locators, and AI-supported authoring and debugging — to make automation faster and more resilient. Build and maintain API and integration test automation to validate integrations at the service layer and reduce reliance on brittle UI tests. Integrate the automation suite into CI/CD and version control so tests run automatically; triage, diagnose, and report failures. Perform functional, regression, and integration testing, and support user acceptance testing (UAT). Execute test cases and document results, defects, and issues using tools like Jira and Confluence. Participate in Agile/Scrum ceremonies and contribute to continuous improvement of QA processes. Gain and share knowledge Stays informed on and shares knowledge about testing techniques, automation frameworks, AI-assisted testing, and the Salesforce platform. Pro-actively reaches out to colleagues to understand company goals, delivery processes, business processes, existing implementations, etc. Qualification Criteria Fluent in English. Good communication skills with technical and non-technical stakeholders. Experience with working in an international organization. 4+ years in QA, with 2+ years of hands-on test automation experience. Proven experience designing and maintaining automation frameworks with Playwright and Selenium. Strong programming skills in a relevant language (TypeScript/JavaScript, Java, or Python). Experience automating dynamic web UIs, including Shadow DOM and Lightning-style components. Experience using AI tools to support test creation, maintenance, or debugging. Experience with API test automation (e.g., Postman/Newman, REST Assured, or Playwright API testing). Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, Jenkins, or Copado) and version control (Git). Experience with defect tracking and test management tools (e.g., Jira). Good functional understanding of the Salesforce platform. Familiarity with Agile/Scrum methodologies. Knowledge of SOQL. Nice to have Experience with Salesforce-specific automation tools (e.g., Provar, Copado Robotic Testing). Experience with performance or load testing (e.g., k6, JMeter). Experience testing CRM Analytics or Pardot. Relevant Salesforce certifications. Based in or around Pune. What Top Employers Institute Offers Purposeful Impact. Global Connections. Versatile Working Environment. At Top Employers Institute, you collaborate with colleagues worldwide as you shape a career focused on enriching the world of work, bringing your best self. At Top Employers Institute, we believe in: Living our human-centric approach (flexible working conditions, including the flexibility to work from home or the office) Thriving in a multicultural environment Growing meaningfully Leadership culture based on trust Plenty of room for initiatives and own responsibility We pay you to pay it forward: we grant you 2 days of paid time off for volunteering for causes you care about We want you to stay with us: you will enjoy a 4-week sabbatical leave paid by the company after 5 years Dynamic and strong international culture (more than 30 nationalities spread over 12 offices all around the world) Fast growing (20% YoY revenue growth) and sustainable company (founded 30 years ago) Be part of a globally recognised leader shaping the future of HR and employer branding. Be part of a motivated and fun team in a high-growth environment where every day brings new challenges, opportunities and rewards Collaborate with industry experts and thought leaders to drive meaningful impact Competitive compensation, benefits, and career development opportunities Top Employers Institute Top Employers Institute is an Equal Opportunity Employer. We respect and celebrate each other’s differences. We know that a diverse workforce enhances our success. We are conscious that having the freedom to be yourself is the basis of sustainable growth. To us, it doesn’t matter where you were born, what you believe in, how old you are, what you look like, or who you love. We actively promote and depend on the diversity of thought, skills, and capabilities in our project teams to serve our international consumer base in the best way possible. We believe that different perspectives and backgrounds actually lift Top Employers Institute to new heights and increase our way of thinking for a better world of work. Join us, as there is a place for you here! Job Application Notice By applying for this position, you acknowledge that you have read and understood the Top Employers Institute Privacy Policy regarding the information you have provided or will provide during the application process.