Operational Technology Systems & Network Engineer

JOB TITLE: Operational Technology Systems & Network Engineer

REPORTS TO: Controls Systems Engineer Manager

STATUS: Full time, exempt

LOCATION: Remote, US

SALARY: $125,000-$140,000/year

BENEFITS: Medical, dental, and vision insurance, optional FSA/HSA, 401k with 6% employer match, life and AD&D insurance, Employee Assistance Program, short & long term disability, tuition reimbursement, 21.67 days of paid time off + 10 holidays

About Tidal Vision:

We believe that sustainability should not require customers to compromise on price, convenience, or performance. Our mission is to create positive and systemic environmental impact by making our biopolymer solutions cost competitive, more convenient, and better performing than the synthetic chemicals we displace. We value innovation and take pride in challenging the status-quo; we choose to view obstacles as opportunities. We value new ideas and encourage the team to apply creativity and invent new solutions to meet challenging demands. We foster open, direct communication, and a collaborative working environment through our unique approach to work culture. We value our employees and demonstrate that through our compensation and benefits programs and opportunities for growth and development.

About Tidal Vision’s Unique Work Culture:

Tidal Vision strives to build and invest in the highest performing and most innovative team. We put our people and customers above process, avoid company-wide rules as much as possible, and have the courage to take unusual approaches to advance our mission. With this approach, we believe we can create a more flexible, fun, stimulating, creative, collaborative, and innovative organisation. Our commitment to developing, practicing and promoting direct and open communication, responsibility and freedom, and leading with and seeking context is a responsibility for every role at Tidal Vision.

Position Summary:

Tidal Vision is seeking an OT Systems & Network Engineer to manage the networks, servers, cybersecurity, and connectivity supporting our manufacturing operations. This hands-on role will maintain reliable, secure infrastructure across existing facilities and support new plants and remote installations.

The position works closely with Controls Engineering, Operations, corporate IT, and external providers, with no direct personnel management responsibilities.

Key Responsibilities:

• Design, maintain, and troubleshoot industrial network infrastructure and secure connectivity across manufacturing facilities, corporate systems, and remote installations.
• Deploy and administer OT servers, industrial computers, and networking equipment supporting Ignition, historians, databases, and related services.
• Establish and manage secure access to remote sites for troubleshooting and maintenance, including employee and vendor access controls.
• Implement OT cybersecurity practices, including network segmentation, vulnerability management, security monitoring, and incident response.
• Maintain system reliability through monitoring, coordinated patching, lifecycle planning, and tested backup and recovery procedures.
• Support industrial communications and manufacturing data connectivity, including Allen-Bradley/EtherNet/IP networks, MQTT, and cloud services.
• Establish infrastructure standards and documentation, coordinate vendors and site deployments, and serve as the technical escalation point for OT infrastructure issues.
• Monitor network performance and identify opportunities to improve reliability and operational effectiveness.
• Troubleshoot connectivity, latency, intermittent communications, and network performance issues affecting production systems.
• This role owns manufacturing infrastructure and partners with the controls team, which retains responsibility for PLC programming and SCADA application development.

Basic Qualifications:

• 5+ years of relevant networking, systems administration, or OT infrastructure experience, including work in industrial environments.
• Associate or bachelor’s degree in information technology, networking, computer science, engineering, or a related field, or equivalent practical experience.
• Strong knowledge of routing, switching, firewalls, VPNs, and Windows server administration.
• Experience supporting infrastructure for PLCs, SCADA, and other production-critical systems.
• Understanding of OT segmentation, industrial cybersecurity, secure remote access, and backup and recovery practices.
• Strong troubleshooting, documentation, and collaboration skills.
• Experience with Allen-Bradley control systems and EtherNet/IP networks, Ignition, IXON, EWON, Microsoft Azure, MQTT, OPC-UA, and PostgreSQL is preferred.
• Travel (10%) and occasional support outside normal business hours are required for site deployments, maintenance, and critical issues.

Licensing & Special Requirements

• Incumbent is subject to a criminal background check

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

Work is performed in a remote setting with occasional travel. All safety precautions must be followed at all times while onsite work is performed.

Tidal Vision provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.