Operations Administrator - GoHighLevel Systems

This is a remote position.

Key Responsibilities

• Own client email and follow-ups from first enquiry to job completion, keeping every lead moving.
  

• Qualify new leads by phone and email, group site visits by area, and keep the owner's Google Calendar booked.
  

• Send invoices promptly after each job and follow up payments until they land.
  

• Coordinate materials, deliveries and subcontractors a week before each job so crews arrive ready.
  

• Keep the Google Sheets (leads, jobs and P&L) clean and reliable through the move to a new system.
  

• Build and run the GoHighLevel setup: forms, pipeline, calendar and notifications, then simple automations.
  

Requirements

Must-Have Qualifications

Before you apply, confirm:

• You have hands-on GoHighLevel experience and have built pipelines, forms and calendars.
  

• You have proven experience in admin, operations or client service.
  

• You communicate in clear, professional English and are comfortable on calls with Australian customers.
  

• You can work 20 hours a week between 7am and 12pm AWST, including early starts.
  

• You work from a private, secure location with a reliable computer and stable internet.
  

Nice-to-Have Skills

• Xero experience
  

• Admin experience in trades, construction or other service businesses
  

• Experience documenting processes as step-by-step guides