Operations Associate

Type: Permanent, Full-Time Reports To: Senior Director, Finance & Operations Salary Range: $55,000 - $75,000/ yr Location: Canada (Remote, with occasional travel and in person meetings) This position is for once active vacancy. ABOUT US Generate Canada is a charitable organization that fosters deep collaboration across sectors, supply chains, and stakeholder groups to generate innovative and systemic solutions to complex problems at the nexus of the environment, economy, and society. Through our Solution Spaces, we drive innovation and progress to eliminate plastic waste, grow Canada’s circular economy, advance climate-smart agriculture, increase investment in nature, and accelerate our energy transition. Why Work with Generate Canada? Purpose-Driven Mission: Contribute to high-impact work that advances sustainability, systems change, and collaborative problem solving across Canada. Collaborative Culture : Join a thoughtful, supportive, and mission-driven team that values initiative, continuous improvement, and shared success. Meaningful Ownership: Play an important role in strengthening organizational systems, staff experience, and operational effectiveness. Growth Opportunities: Build expertise across HR, organizational operations, systems coordination, and project implementation. Flexible Environment: Work remotely in a culture built on trust, flexibility, and accountability. Inclusive Workplace: Thrive in a culture committed to justice, equity, diversity, inclusion, and accessibility. What You'll Do As the Operations Associate, your key responsibilities will include: Operations & System Support (60%) Support the Senior Director, Finance & Operations in the implementation, coordination, and continuous improvement of Generate Canada's operational systems, workflows, internal processes and organizational infrastructure; Contribute to the development and continuous improvement of internal workflows, templates, documentation, knowledge resources, SOPs and operational guidance to improve consistency, efficiency and organizational effectiveness; Contribute to ClickUp architecture, workflows, templates, dashboards, automations and information organization to support operational consistency, transparency and effective knowledge management; Support the implementation, testing, rollout, and optimization of operational systems, integrations, and process improvements under the direction of the Senior Director, Finance & Operations; Support organizational priorities, cross-functional initiatives and special projects in a fast-paced and evolving environment; Contribute observations, implementation feedback and operational recommendations to support sound decision-making, recognizing that overall systems strategy and implementation priorities remain the responsibility of organizational leadership; Support the HR Manager with the coordination and administration of core people operations, including recruitment, onboarding, offboarding, employee documentation and employee experience initiatives; Prepare, maintain and update HR documentation, templates, policies, forms, internal communications and process documentation to support consistent and effective HR administration; Maintain organized and confidential employee records and information while exercising sound judgment, professionalism and discretion when handling sensitive matters. Executive & Administrative Coordination (SLT) (40%) Coordinate executive support and administrative activities in accordance with organizational priorities established by the President & CEO and Senior Director, Finance & Operations, balancing competing requests while ensuring alignment with broader organizational priorities; Coordinate meeting logistics, agenda preparation, documentation, note-taking, action-item tracking and follow-up to support effective decision-making and accountability; Prepare, format, proofread and coordinate presentations, briefing materials, reports, correspondence and other executive communications; Help maintain organized records, trackers, timelines, files and administrative systems to support efficient operations; Coordinate follow-up across internal stakeholders to help ensure commitments, deadlines and action items remain visible, appropriately assigned and completed on time; Coordinate travel logistics, expense submissions and other executive administrative activities in support of the President & CEO, as required; Represent the Office of the President & CEO and Senior Leadership Team professionally, diplomatically and with discretion in interactions with internal and external stakeholders. Who You Are You are an experienced, highly organized and detail-oriented professional who enjoys helping organizations function effectively behind the scenes. You thrive in dynamic, mission-driven environments and are energized by supporting people, improving systems, and bringing order to complexity. You are collaborative, practical, and proactive- someone who notices what needs attention, follows through reliably, and enjoys balancing people coordination, operational execution and administrative excellence. Relationship Builder: You develop strong working relationships across teams and communicate professionally, tactfully, and effectively with colleagues, leaders, candidates, vendors, and external stakeholders. Highly Organized Multitasker: You are exceptionally organized and comfortable coordinating competing priorities, timelines, systems, and administrative details simultaneously. Systems-Minded Problem Solver: You enjoy improving workflows, organizing information, learning systems, and helping processes run more smoothly. Project Coordinator: You are comfortable coordinating implementation activities, tracking follow-ups, and helping move projects from planning to execution. Adaptable & Resourceful: You work well in ambiguity, exercise sound judgment, and adapt effectively in evolving environments with shifting priorities. Discreet & Trustworthy: You are comfortable handling confidential information with professionalism, discretion, and care. Qualifications 7-10 years in an Executive Assistant, Senior Administrative Professional, or similar role, preferably in nonprofit or mission-driven organizations. Proficient with Zoom, Miro, Monday.com, and Google Workspace (Docs, Sheets, Gmail) or other common productivity software. Demonstrated ability to manage complex schedules and high-pressure deadlines with precision within a remote work environment. Proven track record of productivity and engagement in fully remote work environments. Strong written and verbal skills. Extensive experience applying independent judgment and maintaining discretion with sensitive and confidential information. Extensive experience exercising independent judgment and discretion in managing sensitive and confidential information. How To Apply Applicants must be authorized to work in Canada and currently reside in Canada. This role does not offer visa sponsorship. Please submit your resume and cover letter outlining your relevant experience (details not found in resume) to be considered for this opportunity. Please note: We would rather receive a short cover letter from YOU than a formal letter from an AI tool. This posting will remain open on Generate Canada's career site until the position is filled: https://generatecanada.ca/join-us/join-our-team/ What To Expect From The Hiring Process We respect your time and value transparency. Here’s what to expect: Intro call with our Human Resources Representative (10-15 minutes) First Panel Interview (30-60 minutes) Candidate Exercise / Assessment Task Second Panel Interview (45-60 minutes) Peer Panel (15-30 minutes) Offer & Onboarding Please note: This is subject to change at any point in the recruitment process based on the needs of the business. All interviewed applicants will be notified of the outcome within 45 days of their final interview. Equal Opportunity Statement Generate Canada embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We are at our best when everyone has a seat at the table, and when we are made to feel like we belong. While all qualified persons are invited to apply, we welcome applications from Indigenous persons, racialized persons, persons with disabilities, women, and LGBTQIA2S+ persons. Generate Canada values equitable opportunities, sustainable solutions, and collaborative and inclusive processes. Generate Canada recognizes and accepts differences in cultural, religious, and political processes and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. At Generate Canada we’re committed to providing reasonable adjustments throughout our recruitment process and will do our best to support you. If you require any adjustments or accommodations during the interview process, please let us know when we reach out to schedule your interview. AI Disclosure Statement At Generate Canada, we are committed to a transparent and human-centered recruitment process. We want to assure all candidates that we do not utilize artificial intelligence (AI) tools for candidate screening or selection, at this time. All applications are reviewed and assessed by a human.