Operations Coordinator | Monday.com & Project Management Specialist

Company Description

Hijaz Oasis is a Saudi-based landscaping company focused on sustainable xeriscaping, water features, and innovative outdoor living solutions for residential and commercial clients. The company designs and builds outdoor spaces that balance beauty, functionality, and environmental responsibility. Hijaz Oasis offers a comprehensive range of plants, hardscape elements, pots, accessories, and customized landscaping services tailored to client needs. Team members collaborate to transform outdoor areas into inspiring environments through creativity, quality workmanship, and a strong commitment to sustainability.

Role Description

The Operations Coordinator | Monday.com & Project Management Specialist is a full-time remote role responsible for organizing, tracking, and optimizing day-to-day operational workflows. This role will set up, maintain, and improve Monday.com boards for projects, tasks, timelines, and resource allocation, ensuring accurate updates and clear visibility for all stakeholders. The specialist will coordinate with internal teams and external partners, prepare operational reports, document processes, and assist with scheduling, meeting preparation, and follow-up actions. Daily responsibilities include monitoring project progress, identifying bottlenecks, supporting customer service activities, and ensuring operational standards and deadlines are met. The role also involves proposing process improvements, maintaining digital records, and contributing to efficient communication across the organization.

Qualifications

• Strong analytical skills to interpret data, track performance metrics, and troubleshoot operational issues.
• Excellent communication abilities for clear written and verbal interaction with internal teams and external stakeholders.
• Experience in operations management, including workflow coordination, resource planning, and process optimization.
• Customer service skills to support client-facing activities and ensure timely, professional responses to inquiries.
• Administrative assistance capabilities, including scheduling, documentation, record-keeping, and meeting coordination.
• Proficiency with Monday.com or similar project management platforms; familiarity with other collaboration tools is an advantage.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a remote setting.
• Bachelor’s degree in business, operations, project management, or a related field, or equivalent practical experience.
• Previous experience in landscaping, construction, design, or a service-based environment is beneficial but not required.