Operations Coordinator - Pop Health

Facility: Population Health: 3354 S National Ave, Springfield, Missouri, United States of America, 65807 Department: 1320 Population Health PCHH Scheduled Weekly Hours: 40 Hours: 8:00am to 4:30pm Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group . Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025). Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here: Benefits | CoxHealth Job Description: The Operations Coordinator collaborates closely with their manager and team to support program initiatives. This role is responsible for performing data analysis and providing support for services, including gap closure, utilization processes, and other program procedures. Additionally, the Operations Coordinator ensures that standard operating procedures are established and adhered to in alignment with the requirements of departmental guidelines. The role requires a team-oriented individual with strong communication, problem-solving, and organizational skills. Education: ▪ Required: High School Diploma or Equivalent ▪ Preferred: Bachelor’s Degree in a related field Experience: ▪ Preferred: Prior insurance / claims office experience or 3-5 years related experience Skills: ▪ Excellent verbal and written communication skills. ▪ Able to work independently and as well as collaboratively in teams. ▪ Experience with Microsoft Office Programs. ▪ Knowledge of basic medical terminology. ▪ Highly organized, self-sufficient, task completion oriented. Licensure/Certification/Registration: ▪ N/A