Operations & Drafting Support

Job Title: Operations & Drafting Support (Virtual Assistant) About Us Join a dynamic and expanding Australian roofing company dedicated to excellence in service and project delivery. We are looking for a proactive and detail-oriented Virtual Assistant to support our day-to-day operations. As we grow, your contributions will be vital in ensuring our administrative efficiency, smooth job coordination, and accurate record keeping within our operational systems. Key Responsibilities Manage and update projects within the Sympro operations system to ensure up-to-date job data. Prepare, organize, and maintain precise job documentation and project records. Coordinate and track scheduling details while monitoring job progress and deadlines. Assist with preparing quotations, work orders, and purchase orders. Collaborate with internal staff to communicate job updates and outstanding tasks. Provide administrative and operational support to project managers. Support basic drafting or mark-up of roofing plans, if required. Maintain organized digital filing systems and project documentation. Prepare comprehensive reports, spreadsheets, and operational summaries. Ensure all data in company systems is accurate, comprehensive, and up to date. Requirements Prior experience in Operations, Administration, or Project Support roles. Experience with job management or ERP software (Sympro experience is highly desirable, but not essential). Drafting experience using AutoCAD or similar software is an advantage. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Exceptional attention to detail and organizational skills. Excellent written and verbal communication in English. Ability to manage multiple priorities and meet deadlines. Experience supporting construction, roofing, engineering, or trade-based businesses is preferred. Able to work independently with minimal supervision. Reliable internet connection, suitable home office, and willingness to work Australian business hours. Preferred Skills Previous experience supporting Australian construction or trade industry clients. Familiarity with roofing or construction-specific terminology. Exposure to technical drawings or construction documentation. Strong problem-solving and time management skills. Positive attitude with a passion for continuous improvement. If you are detail-driven, organized, and ready to contribute to a high-performing team in the Australian construction sector, we encourage you to apply!