Operations Executive

About Nomichi

Nomichi is a community-driven travel brand curating offbeat, immersive trips for young travelers across India and internationally. From community group trips to fully customized getaways, we design journeys that go beyond the tourist checklist. Real experiences, real connections, real travel.

We are building our founding team, a small group of people who will shape how Nomichi grows from the ground up. If you love travel and take ownership of your work, this is your chance to build something meaningful from Day 1.

The Role

As an Operations Executive, you are the hands-on force that keeps every Nomichi trip running. You support the Operations Manager across bookings, vendor coordination, and live trip execution, and you own the details that make a journey seamless.

You coordinate with vendors, DMCs, trip captains, and travelers to make sure every booking is confirmed, every document is in place, and every issue gets resolved fast. You report to the Operations Manager and work closely with the founding team.

What Will You Do

• Handle bookings end to end, including hotels, trains, flights, transfers, and activities, and manage vouchers, confirmations, and refunds.
• Coordinate with vendors and DMCs on rates, availability, and confirmations, and keep the vendor database up to date.
• Build and maintain trip checklists, departure runbooks, and pre-trip info packs for travelers.
• Support travelers and trip captains before, during, and after trips, and resolve on-ground issues in real time.
• Maintain accurate cost sheets, booking trackers, and reports for the Operations Manager.

Qualification

• 1 to 3 years of experience in travel operations, bookings, logistics, hospitality, or coordination.
• Good Excel and Google Sheets skills, including VLOOKUP, pivot tables, and conditional formatting.
• Familiarity with booking platforms and OTA sites.
• Strong communication and sharp attention to detail.
• Calm under pressure and available for on-call support during live trips, including early mornings and weekends.

Compensation

CTC of Rs. 3.5L to 5L per year, plus performance-based incentives based on experience and interview.

Perks

• Fully remote work with a young, passionate team.
• A founding team role with direct access to the founders.
• An actual Nomichi trip with the team.
• A clear growth path into senior operations roles.
• A chance to lead a Nomichi trip after completing 6 months.