Operations Lead, Speaker Bureau

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E at bcdme.com/careers

About the Role

Ready to lead from the front? This role supports Life Sciences Speaker Bureau Programs in a fast-paced, highly regulated environment where precision, partnership, and smart problem-solving really matter. You’ll balance team leadership with hands-on operations, helping deliver seamless events while building strong client and supplier relationships. If you love making complex programs run smoothly and keeping teams energized, this could be a great fit.

You’re Good At

• Leading teams with clarity, accountability, and a positive, professional approach
• Managing Life Sciences programs in a structured, compliance-focused environment with strong attention to detail
• Building trusted client relationships through proactive communication, status updates, and solution-oriented support
• Keeping timelines, budgets, SOPs, and event materials organized while juggling multiple priorities
• Troubleshooting challenges quickly and working cross-functionally to keep projects moving forward

You Might Also Have

• Experience supporting speaker bureau programs, event logistics, or marketing operations
• Familiarity with Pharma industry expectations and the pace of regulated client work
• People management experience, including coaching, performance reviews, and onboarding new team members
• Confidence using Excel and other Microsoft Office tools to track reporting and project activity
• A knack for improving processes and finding smarter ways to deliver quality work and team efficiency

You Should Know

• This role is virtual, operating on Eastern or Central Standard business hours
• Previous meetings & events operations experience is a requirement
• Previous experience with Speaker Bureaus is a requirement
• This role is a working manager - you will be managing people and clients

If you’re excited to lead people, elevate operations, and make an impact in Life Sciences event delivery, apply now.

THE PERKS

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow
Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice
We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move
The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.

We’ve got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

Travel requirements for this role are as follows:Less than 25%

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Operations Lead, Speaker Bureau is between $67,000 - $70,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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