Operations Manager

Arium Networks builds and operates small cell networks that are shaping the future of wireless connectivity. As demand for faster, more reliable wireless coverage continues to grow, small cell technology is becoming essential to how communities stay connected. Our company brings together an established infrastructure, existing client base, and deep industry expertise, while offering the rare opportunity to step into an early‑stage environment where your ideas matter and your contributions shape what comes next - helping define how we work, what we build, and how we scale. Joining Arium Networks allows you to grow your career while building technology that will influence how people connect in the years ahead.

ABOUT THE ROLE

The Operations Manager is responsible for the planning, coordination, and execution of indoor and outdoor wireless network infrastructure projects, including Distributed Antenna Systems (DAS), small cell networks, and Wi-Fi deployments. This role oversees all aspects of implementation, from initial planning, estimating and permitting through construction, activation, and closeout, ensuring projects are completed safely, on schedule, within budget, and in accordance with Arium, customer and venue requirements.

The Operations Manager serves as an interface with venue owners, landlords, carriers, and other key stakeholders, requiring exceptional professionalism, communication skills, and presence. This individual is responsible for securing landlord approvals, managing construction, managing project budgets and schedules, overseeing vendor performance, and driving cross-functional collaboration across various teams such as RF Engineering, Permitting, Procurement, Project Delivery, Network Operations. The role may include direct supervision of one to three employees and requires strong leadership, organizational, and problem-solving skills to successfully manage multiple concurrent projects in a fast-paced environment.

WHAT YOU WILL DO

• Lead the planning, permitting, construction, and deployment of wireless infrastructure projects including DAS, small cell, and Wi-Fi systems.
• Manage project schedules, budgets, forecasts, and financial performance to ensure successful project outcomes.
• Coordinate and obtain venue, landlord, and stakeholder approvals for construction plans and deployment activities.
• Act as the primary customer-facing representative for venue and carrier partners, maintaining professional relationships and ensuring customer satisfaction.
• Direct and manage contractors, consultants, and service providers to ensure quality, safety, and schedule compliance.
• Collaborate with RF Engineering, Procurement, Permitting, Project Delivery, Construction, and Network Operations teams to drive project execution.
• Identify project risks, develop mitigation plans, and proactively resolve issues impacting schedule, budget, or quality.
• Monitor and report project status, milestones, financials, and key performance indicators to leadership and customers.
• Ensure compliance with applicable building codes, permitting requirements, landlord standards, Arium standards and carrier specifications.
• Manage and develop direct reports while fostering a culture of accountability, collaboration, and continuous improvement.
• Drive multiple projects simultaneously and maintain accurate project documentation throughout the project lifecycle.   

WHAT YOU WILL NEED TO SUCCEED

Education / Certifications

• Bachelor’s Degree or equivalent work experience
• Project Management Professional (PMP) Certification a plus                                                    

Skills and Experience

• Experience managing wireless telecommunications infrastructure projects, including DAS, small cell, Wi-Fi, or related network deployments.
• Strong understanding of construction management, permitting processes, vendor management, and project controls.
• Proven ability to manage customer relationships with carriers, venue operators, landlords, and executive stakeholders.
• Excellent verbal and written communication skills with strong presentation and interpersonal abilities.
• Demonstrated experience managing project budgets, schedules, forecasts, and contractor performance.
• Strong organizational skills with the ability to prioritize and execute multiple complex projects concurrently.
• Experience leading cross-functional teams and driving accountability without direct authority.
• Leadership experience, including management of direct reports and external vendors.
• Proficiency with project management tools and Microsoft Office applications.
• Ability to travel as required to support project planning, construction, and customer meetings.
• Strong knowledge of RF engineering principles and wireless network design is a plus.

Where you will work

This role falls into our hybrid work model, which is 2-days work from home (Friday and Monday) and 3-days in the office (Tuesday through Thursday) to optimize collaboration, relationship building and key stakeholder engagement and may require some travel as needed.

Working Conditions

This role works in the field with exposure to RF emissions, construction materials, noise, and wastes. Requires physical demands of lifting, stooping, standing for extended periods, getting in/out of misc. equipment, and climbing ladders in adverse weather and heat. Travel within Region is required and could be up to 80% of the time and to include overnight trips.

Compensation

The pay range offered for this position is $94600 - $130100 annually. A candidate’s offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives

YOUR COMPANY BENEFITS

At Arium Networks we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement for eligible tuition and fees.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holidays.

Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in joining our team, please visit the Arium Networks careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.