Operations Support

Job Title: Operations Support

Location: Sunnyvale, CA (Hybrid: onsite Tuesday–Thursday, remote Monday and Friday)

Schedule: Onsite days 8:30 AM – 5:30 PM

Employment Type: Contract, W2

Contract Dates: November 2, 2026 – November 1, 2027

Pay Rate: $25.00 – $33.00 per hour

Job Overview

Our client’s Maps Operations team supports the map data, tools, and workflows behind navigation, arrival-time accuracy, and location-based experiences across its products. The team is seeking a self-driven Operations Support Analyst to support Maps programs, test new tools, manage pilot projects, analyze operational data, and work with Product, Engineering, and global Operations teams.

The ideal candidate has strong analytical skills, hands-on SQL and Tableau experience, and the ability to work independently with minimal supervision.

Key Responsibilities

• Program Support: Lead pilot projects, coordinate testing, and support the transition of pilots into production.
• Data Analytics: Write SQL queries, analyze operational metrics, and identify trends and opportunities for improvement.
• Tool Testing: Test internal tools, report bugs, recommend enhancements, and coordinate fixes with Engineering.
• Process Improvement: Identify workflow gaps, improve operational efficiency, and develop scalable standard operating procedures (SOPs).
• Stakeholder Management: Work with Product, Engineering, and global Operations teams to drive deliverables.
• Reporting: Prepare weekly program updates covering performance, insights, risks, and action items.

Required Qualifications

• Bachelor’s degree or equivalent practical experience
• Hands-on experience with SQL and Tableau
• Strong analytical, problem-solving, and communication skills
• Experience in operations support, project coordination, or data analysis
• Ability to work independently and manage multiple priorities
• Proficiency in Google Sheets, Google Docs, and other collaboration tools

Preferred Qualifications

• Experience in maps, navigation, geospatial operations, or autonomous vehicles
• Familiarity with QGIS or other mapping tools
• Experience working with Engineering teams and supporting global Operations

Work Authorization

Candidates must be authorized to work in the United States.

Application Instructions

Interested candidates should apply directly through this posting.

No third-party applicants or submissions will be considered. We will only accept applications directly from individual candidates.