Operations Support

About Simple Machines Simple Machines is a leading independent boutique technology firm with a global footprint across London, Sydney and New Zealand. We operate at the intersection of data, AI, machine learning, data engineering, and software engineering—building bespoke platforms and products that turn complex data into real-world outcomes. We work with enterprises, technology companies, and governments to help them better understand their organisations, customers, and citizens. Our teams design and build large-scale data platforms, intelligent systems, and high-impact software products. We engineer data to life™. Role Overview The role provides operational discipline, financial transparency, and governance support across the Simple Machines–delivered scope, enabling delivery and technical leadership to stay focused on outcomes, quality, and pace. This is a hybrid programme operations role combining financial tracking, governance coordination, and targeted business analysis support. It is not an end-to-end delivery or programme management role. Purpose of the Role Provide a single, trusted operational and financial view for clients of Simple Machines Ensure decisions, commitments, and dependencies are clearly captured, tracked, and closed Strengthen governance, reporting, and follow-through without adding delivery overhead Reporting Line Reports into and coordinates closely with directors, enabling them to focus on product maturity, delivery execution, technical leadership, and cross-tribe accountability Key Responsibilities Programme Financial & Operational Oversight Maintain a consolidated view of the Simple Machines scope Track forecast vs actuals, run-rate, burn, and variances Coordinate status to ensure alignment between forecast, delivery, and finance Work directly with stakeholders on financial tracking and reconciliation Programme Governance & Commitment Tracking Maintain structured tracking of actions, decisions, risks, dependencies, milestones, and key dates Collates commitment logs in support of programme and technical leadership Proactively co-ordinates follow-ups across stakeholders to ensure commitments are closed without unnecessary escalation Document and capture key risks, trade-offs, and decisions to support programme alignment Coordination & Enablement Act as a central coordination point across Simple Machines Ensure meetings consistently translate into clear actions, owners, and timelines Support consistent ways of working, templates, and reporting across the programme